TICWATCH C2 Not Turning ON

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HELPME
Posts: 1
Joined: Tue Jan 08, 2019 3:32 am

TICWATCH C2 Not Turning ON

Post by HELPME » Tue Jan 08, 2019 3:38 am

Hi,

Im trying to return a faulty watch for a replacement and the support tech is not answering my question

I need to return the watch for a replacement as Marly confirmed that it is indeed faulty, no where my problem lies is i don't have the original box to return it in. I have been sent a shipping label to return the faulty watch but it also says ill receive a refund.

I do not want a refund i want a replacement, is there someone from Mobvoi support team that understands English that can help me with this inquiry as I'm not getting anywhere with the current support staff

Thanks

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