Tichome battery dead after 6 months

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dfgalletta
Posts: 1
Joined: Mon Jun 11, 2018 3:51 pm

Tichome battery dead after 6 months

Post by dfgalletta » Mon Jun 11, 2018 3:54 pm

My Tichome was a Christmas present in 2017 and I have noticed significant reductions in charge life until now, when it won't fire up any longer. Is the battery replaceable in some way? I think tons of products no longer have replaceable batteries and we will be throwing away more and more perfectly good products with dead batteries! It's a shame.

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Jamie
Mobvoi Team
Posts: 266
Joined: Wed Jan 10, 2018 3:11 am

Re: Tichome battery dead after 6 months

Post by Jamie » Tue Jun 12, 2018 4:06 am

dfgalletta wrote:
Mon Jun 11, 2018 3:54 pm
My Tichome was a Christmas present in 2017 and I have noticed significant reductions in charge life until now, when it won't fire up any longer. Is the battery replaceable in some way? I think tons of products no longer have replaceable batteries and we will be throwing away more and more perfectly good products with dead batteries! It's a shame.
We have a 1 year warranty for the TicHome Mini. You can apply for it at http://support.ticwear.com.

I understand there is no option to choose for TicHome Mini. What I need you to do is select any of the TicWatch and write that you have an issue with the TicHome Mini and the staff will assist you.

Jamie

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