google accounts wont copy to ticwatch E

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cooperbeaman
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Joined: Sat Apr 14, 2018 7:25 pm

google accounts wont copy to ticwatch E

Post by cooperbeaman » Sat Apr 14, 2018 7:29 pm

Mobvoi Ticwatch E (WearOs 2.0) Note 8 (Oreo; T-Mobile) won't sync/copy google account and apps to watch ("We couldn't copy your accounts"). I've already tried deleting app data and factory resetting watch to no avail. please help.

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Jamie
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Re: google accounts wont copy to ticwatch E

Post by Jamie » Mon Apr 16, 2018 7:54 am

cooperbeaman wrote:
Sat Apr 14, 2018 7:29 pm
Mobvoi Ticwatch E (WearOs 2.0) Note 8 (Oreo; T-Mobile) won't sync/copy google account and apps to watch ("We couldn't copy your accounts"). I've already tried deleting app data and factory resetting watch to no avail. please help.
Hi,

Are you still having this problem?

Jamie

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chho
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Joined: Mon Nov 27, 2017 11:01 pm

Re: google accounts wont copy to ticwatch E

Post by chho » Mon Apr 16, 2018 9:58 pm

Same problem here. How to resolve?

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ultraomar
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Re: google accounts wont copy to ticwatch E

Post by ultraomar » Mon Apr 16, 2018 10:07 pm

I'm having the same issue. I have a Ticwatch S

I had to reset to factory my Ticwatch after wear OS update , because Playstore seemed to be not working. After going trough all the init process, and I cannot add my Google account. I can see the account in my phone but when phone starts copying the account to the watch, stays on that screen for a couple of minutes and then shows it was unable to copy account.
Tried to remove all apps on my phone related to the watch, clear cache on Google Apps and reset watch several times, but the result it's the same.

Watch seems to be working, I receive notifications and do basic stuff, only I can't access the Playstore and Google assistant from my watch.

Please help!!!!

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ultraomar
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Re: google accounts wont copy to ticwatch E

Post by ultraomar » Mon Apr 16, 2018 10:13 pm

I'm having the same issue with a Ticwatch S

Started with Playstore not working after Wear OS update. Had to factory reset my watch.

After that I'm unable to copy account from my phone.

Please help.

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Jamie
Mobvoi Team
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Re: google accounts wont copy to ticwatch E

Post by Jamie » Tue Apr 17, 2018 3:05 am

Hi all,

May I get the software versions of your phone and Wear OS so that I can further investigate the problem?

Many thanks,
Jamie

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chho
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Joined: Mon Nov 27, 2017 11:01 pm

Re: google accounts wont copy to ticwatch E

Post by chho » Tue Apr 17, 2018 3:12 pm

Ticwatch e
Wear 2.0.0.169881869

Android 8.0.0 Huawei mate 10 pro

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cooperbeaman
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Re: google accounts wont copy to ticwatch E

Post by cooperbeaman » Mon Apr 23, 2018 2:59 am

Jamie wrote:
Mon Apr 16, 2018 7:54 am
cooperbeaman wrote:
Sat Apr 14, 2018 7:29 pm
Mobvoi Ticwatch E (WearOs 2.0) Note 8 (Oreo; T-Mobile) won't sync/copy google account and apps to watch ("We couldn't copy your accounts"). I've already tried deleting app data and factory resetting watch to no avail. please help.
Hi,

Are you still having this problem?

Jamie
yes, this is so frustrating im considering returning the watch as it is unusable in this state

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cooperbeaman
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Joined: Sat Apr 14, 2018 7:25 pm

Re: google accounts wont copy to ticwatch E

Post by cooperbeaman » Mon Apr 23, 2018 3:13 am

Jamie wrote:
Tue Apr 17, 2018 3:05 am
Hi all,

May I get the software versions of your phone and Wear OS so that I can further investigate the problem?

Many thanks,
Jamie
sure:

album with pics/screenshots of phone and watch info:
https://photos.app.goo.gl/FMihTQYon6XFJtIi1

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cooperbeaman
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Re: google accounts wont copy to ticwatch E

Post by cooperbeaman » Wed Apr 25, 2018 11:12 pm

ended up returning and getting a xiomi mi band instead.

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