when will delivery to Hong Kong

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kwan5684
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Re: when will delivery to Hong Kong

Post by kwan5684 » Sun Dec 03, 2017 8:00 am

HI, Mobvoi staff
Landmark Delivered show the current Status is Tendered to End Delivery Carrier on the 27th .But I still have not received the goods

Please check the status of the goods

How to contact the sender?

Reference Number TIC10772

THX

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kwan5684
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Re: when will delivery to Hong Kong

Post by kwan5684 » Sun Dec 03, 2017 8:59 am

HI, Mobvoi staff
Landmark Delivered show the current Status is Tendered to End Delivery Carrier on the 27th .But I still have not received the goods

Please check the status of the goods

How to contact the sender?

THX

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hillhillcom
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Re: when will delivery to Hong Kong

Post by hillhillcom » Mon Dec 04, 2017 1:45 am

samfong wrote:
Thu Nov 30, 2017 3:40 am
Hi @donnaho7 @hillhillcom, this is the latest update for our Hong Kong backers:

After receiving feedback from many customers in Hong Kong that they have not received their orders, we have found that more than 60 parcels were returned to the warehouse after failed delivery attempts. Over the next two days, these parcels will be resent. Please be prepared to answer calls from the courier before delivery is made!

Let me know if you have any other questions!
2 days, 2 days, and 2 days again...

but no news again, again and again???

Can provide a hotline for me to check the status or provide a way to refund?

I am very disappointed for this shopping experience which I didn't faced for.

I have full paid on Aug and then I have to keep an eye on my phone for any calls for many many days??

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henryman
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Re: when will delivery to Hong Kong

Post by henryman » Mon Dec 04, 2017 4:00 am

Dear samfong,

My order is TIC11264, the landmark track number is LTN60446295N1. Current status is "Tendered to end delivery carrier" since 30 Nov. Can you check for me?

Thanks,
Henry

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chunwei
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Re: when will delivery to Hong Kong

Post by chunwei » Mon Dec 04, 2017 9:06 am

Hi All Ticwatch backer,
Just want to give you some delivery information.
My delivery status "Tendered to End Delivery Carrier" was updated on 30 Nov (Thu) at 1731. I recieved my Ticwatch S just before 4 Dec (Mon) and now undering testing.
I may update my test report later......

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hillhillcom
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Re: when will delivery to Hong Kong

Post by hillhillcom » Tue Dec 05, 2017 2:37 am

WHEN CAN I GET MY WATCH?

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donnaho7
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Re: when will delivery to Hong Kong

Post by donnaho7 » Thu Dec 07, 2017 6:32 am

my friend is waiting since 21 Nov, and no reply from whatsoever

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donnaho7
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Re: when will delivery to Hong Kong

Post by donnaho7 » Wed Dec 13, 2017 9:06 am

and now they are ignoring backers in Hong Kong...huh? :?

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vickysiu1102
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Re: when will delivery to Hong Kong

Post by vickysiu1102 » Wed Dec 20, 2017 7:21 am

Dear Mobvoi Staff,

I have ordered 2 TicWatch from Mobvioi on 2017-11-18. But by now, I still haven't received any calls/notification about the delivery of the parcels. The latest tracking information I received from Landmark Global's link is "Tendered to End Delivery Carrier" (where as last updated on 2017-11-27 09:11 am). Its now already 20 December and its already been a month since I ordered the 2 watches.

I feel deeply ungrateful about the delivery arrangement. Worse than that, I couldn't find any contact number of Landmark Global nor receive any reply from them even I tried to send out an email inquiry.

This is my last resort to leave a message in this forum. Could anyone try to solve my issues?? :x :x :x

Order Number: #TIC10735
Email: vickysiu1102@hotmail.com

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nathtchiu
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Re: when will delivery to Hong Kong

Post by nathtchiu » Thu Jan 18, 2018 7:30 am

Dear Mobvoi staff,
I've ordered two watches and the tracking status of both show "Unsuccessful delivery, returned to our warehouse". Is there a way for me to know when the watches are coming or will they suddenly pop up without notice and claim that the delivery is unsuccessful? Or can I just go to this warehouse and pick them up? I've received no calls or emails before the first "attempted delivery" and I don't think it's possible to be home 24 hours a day.

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