Kickstarter Shipping Update for all our remaining backers!

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Mobvoi
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Kickstarter Shipping Update for all our remaining backers!

Post by Mobvoi » Fri Nov 10, 2017 11:34 am

Hey everyone!

Thank you for your patience as we send out Ticwatch S & E to your various countries. Today, we’re back with another shipping update - this time, for our backers in the rest of the world!

Before diving into the details, we want to reiterate our agreement with Google, that in order to optimize Ticwatch S & E’s user experience, backers can only receive their watches after 18 November. While our software team is working on an OTA update, our logistic team is packaging all the watches and arranging shipment. Destinations that require longer shipping time will be sent earlier, while those that take less time will be packaged later. We assure you that our priority is to guarantee that our backers receive their watches as close as to the promised time as possible, and with quality shipment.

And now the moment you've been waiting for...

Image
Can anyone guess who's up next? :D

For backers in Canada and India - The watches have reached their respective warehouses, and will repackaged into individual orders within the next 2 working days. We expect to send them out at the start of next week, which means you should be able to receive them as early as possible (given our 18 November agreement with Google).

For backers in the US, Southeast Asia, and all other countries - As shipping takes less time with these countries, we are now in the midst of packaging and preparing for delivery. We aim to send them out on 16 November, so you can expect to receive them the week after!

Lastly, a follow up for European backers - The watches will arrive in the warehouse first thing next week, and we will start repackaging them into individual orders. The support team is no longer accepting the $17 fee, as they have all been handled. Delivery to your addresses will begin 16 November, and we expect that you will receive them within a week!

We’re so excited for you to finally receive the watches!! Stay tuned for more as we’ve got many plans lined up for you guys in the next few weeks.

Best,
The Mobvoi Team

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swoozz
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Re: Kickstarter Shipping Update for all our remaining backers!

Post by swoozz » Fri Nov 10, 2017 11:42 am

Thanks for this wonderful update!

This definitely made my day. I hope we get it on 18th November itself :)

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chetangoswani
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Re: Kickstarter Shipping Update for all our remaining backers!

Post by chetangoswani » Fri Nov 10, 2017 11:44 am

Dear ticwear admin,

Great news and appericiate the work done!!
Thanks for the update.......

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Ic3MaN
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Re: Kickstarter Shipping Update for all our remaining backers!

Post by Ic3MaN » Fri Nov 10, 2017 11:51 am

Appreciate the update and great work. Not sure what the rush is for others, I'd rather wait and get an awesome product than be disappointed with an average one.

Keep up the great work!

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chetangoswani
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Re: Kickstarter Shipping Update for all our remaining backers!

Post by chetangoswani » Fri Nov 10, 2017 12:00 pm

Admin look into the thread of address comfirmation which one of the backer has opened i guess it very serious concern... i m sure hat user is fake and it is just attention seeker...

Safer side please have a look on it please......

Regards...

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gmincca
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Re: Kickstarter Shipping Update for all our remaining backers!

Post by gmincca » Fri Nov 10, 2017 12:34 pm

Many thanks, very positive news.

However please pay careful attention to my message concerning EU address checking and possible release or leak of address data.

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markrocha
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Re: Kickstarter Shipping Update for all our remaining backers!

Post by markrocha » Fri Nov 10, 2017 3:31 pm

chetangoswani wrote:
Fri Nov 10, 2017 12:00 pm
Admin look into the thread of address comfirmation which one of the backer has opened i guess it very serious concern... i m sure hat user is fake and it is just attention seeker...

Safer side please have a look on it please......

Regards...
Chetan, you've already posted on the forum pointing out that you feel that the post was fake and that the person was doing it for attention or whatever - however it wasn't and Mobvoi has already apologised for the mistake.

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malhar808
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Re: Kickstarter Shipping Update for all our remaining backers!

Post by malhar808 » Fri Nov 10, 2017 3:57 pm

Great update! Finally the wait is over.

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bmh94
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Re: Kickstarter Shipping Update for all our remaining backers!

Post by bmh94 » Fri Nov 10, 2017 4:00 pm

Hello Ticwatch Team,

For those who bought Ticwatch S+Ticpods... will the pods arrive with the watch?

Many thanks,
Bmh

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nhahv
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Re: Kickstarter Shipping Update for all our remaining backers!

Post by nhahv » Fri Nov 10, 2017 4:36 pm

Do we have any tracking number for the parcel. Thanks

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