Kickstarter Shipping Status Update

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tomcar
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Re: Kickstarter Shipping Status Update

Post by tomcar » Wed Nov 29, 2017 10:15 am

Hello I already got my tracking number for GLS tracking but status did not change from 25th. When I contact support by email , they said, that my watch are still in HK and they will be send in december. How is that posssible? And why I paid extra money to you to send the watch to EU warehouse where they shoult be to 18th november?
Thanks for response.
I am backer number 2492
Tom

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remus338
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Re: Kickstarter Shipping Status Update

Post by remus338 » Wed Nov 29, 2017 1:54 pm

Hi
I backed the campaign, backer number 22561, can you please update me as to where the watches are, The kickstarter tracking system only shows "wechat-platform.chumenwenwen.com says: cannot find" for more than 10 days, I have sent email to support, kickstarter and this forum, no one reply.

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thinkdeep
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Re: Kickstarter Shipping Status Update

Post by thinkdeep » Thu Nov 30, 2017 1:21 pm

Hey samfong!

I'm a super early backer (#944) and I still don't have any info about the watch.

I'm an EU backer, paid the $17 and my watch should be in Poland according to your information.

I received my tracking number very late (25th Nov), but it says only shipment info received and DHl claims that they don't have this package at all.

Can you help me with anything else that I already know (delay, rush hour, more delay and more rush hours in global shipment)?

Thanks for your help!

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derek831
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Re: Kickstarter Shipping Status Update

Post by derek831 » Thu Nov 30, 2017 1:34 pm

Shipping to Canada, Canada post website still says there are no information available for my package.

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derek831
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Re: Kickstarter Shipping Status Update

Post by derek831 » Thu Nov 30, 2017 2:39 pm

Anyone from Canada received yet?

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johnelway666
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Re: Kickstarter Shipping Status Update

Post by johnelway666 » Fri Dec 01, 2017 5:06 pm

derek831 wrote:
Thu Nov 30, 2017 2:39 pm
Anyone from Canada received yet?
No Canada yet

The watch are in Toronto for the customs check.
They are supposed to be release fast but Canada post are busy with the christmas period.

We are supposed to get them next week.


Really disappointed about my "super early bird" pledge.... I was supposed to get it before everybody(end of october) and finally i hope to get it before christmas,

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cdngator
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Re: Kickstarter Shipping Status Update

Post by cdngator » Sat Dec 02, 2017 12:31 am

I'm in Canada and still do not have any information. The tracking number isn't even in the Canada Post system.

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Ericng
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Re: Kickstarter Shipping Status Update

Post by Ericng » Sat Dec 02, 2017 11:00 pm

I'm a Canadian backer that got scammed. The tracking number they provided isn't working. Email, Facebook message over a week with no response.

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Vraev
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Re: Kickstarter Shipping Status Update

Post by Vraev » Sun Dec 03, 2017 4:01 am

Nope. Backer from canada here. Nothing received yet. Might as well should have gotten another android wear watch instead. :(

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dohnkendall
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Re: Kickstarter Shipping Status Update

Post by dohnkendall » Mon Dec 04, 2017 3:23 am

Hey guys... Canada has its own thread. More information there.

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