When will the pre order ship?

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weswyp
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Re: When will the pre order ship?

Post by weswyp » Thu Nov 23, 2017 6:27 pm

TIC_EU_1771

Any idea about my order?

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weswyp
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Re: When will the pre order ship?

Post by weswyp » Thu Nov 23, 2017 6:43 pm

TIC_EU_1771

Mobvoi, any info about my pre-order?

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nikkiel
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Re: When will the pre order ship?

Post by nikkiel » Thu Nov 23, 2017 11:52 pm

This is so ridiculous. The pre orders ship date keeps getting pushed back. All my emails keep getting vague answers. And at this point all I wanna do is cancel my order and it won't even let me, even though it shows as unfulfilled.

Seriously I am disappointed and not impressed with the customer service.

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sunnywty
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Re: When will the pre order ship?

Post by sunnywty » Fri Nov 24, 2017 12:16 am

sunnywty wrote:
Thu Nov 23, 2017 10:19 am
When will mine be shipped? My order number is It is less than the order number of simonkht, it should be ordered earlier than simonkht also receiving no replies at all. Please REPLY!
Order no:TIC9811

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sunnywty
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Re: When will the pre order ship?

Post by sunnywty » Fri Nov 24, 2017 12:18 am

simonkht wrote:
Thu Nov 23, 2017 3:25 pm
Actually I do not received any email / update information other than the above reply.
sunnywty wrote:
Thu Nov 23, 2017 10:19 am
When will mine be shipped? My order number is It is less than the order number of simonkht, it should be ordered earlier than simonkht also receiving no replies at all. Please REPLY!
That is really disappointing.

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teye
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Re: When will the pre order ship?

Post by teye » Fri Nov 24, 2017 2:54 am

well I did the preorder around 2nd week of October and I received an email written that shipment will be on November (without date).

after the backers started to ship out, I saw that pre-ordering shipment will be processed by November 20 (I didn't take the screenshot). And now I'm seeing that pre-ordering shipment will be processed by November 26th.
Idk whether the shipments are processed by batch or how. The email I received from CS is that my order will be shipped before the end of November.

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nikkiel
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Re: When will the pre order ship?

Post by nikkiel » Fri Nov 24, 2017 10:51 am

I've had the same experience.

I pre ordered because the ship date said November 20. I assumed I would get it within 2 weeks or so.

Big mistake! Now they have changed the date and CS is elusive with 'end of November " as a response.

I'm pissed! And now I can't even cancel my order.

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wsfngai
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Re: When will the pre order ship?

Post by wsfngai » Fri Nov 24, 2017 11:45 am

simonkht wrote:
Thu Nov 23, 2017 4:35 am
My order no is TIC10344. Please REPLY!!!! :x :x :x
It is strange that your order number is same as mine. I am still not receiving my watch too. Not sure if the system has issue with the order. :?: :?: :?:

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Nippynipnips
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Re: When will the pre order ship?

Post by Nippynipnips » Sun Nov 26, 2017 5:23 pm

According to the website, my preorder (TIC_EU_1177) from 18th of October has not even been processed yet and I have received no information at all apart from the email to say my order has been received and my email to query this has not been replied to. Any chance of an update? I'd appreciate it

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Hedi
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Re: When will the pre order ship?

Post by Hedi » Mon Nov 27, 2017 2:13 am

Can we have some info on the pre-order shipping?

It's funny how I can buy it from amazon (in stock) and have it shipped quicker than my one month old preorder.

Not to mention I have no possibility of a refund...

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