Ticwatch S cant start up and keep vibrating......

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Rianchua
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Re: Ticwatch S cant start up and keep vibrating......

Post by Rianchua » Mon May 14, 2018 1:47 pm

Hi Jaime,
Yes. It vibrate only while charging.

Other than that, I totally can't power on the watch

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Rianchua
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Re: Ticwatch S cant start up and keep vibrating......

Post by Rianchua » Mon May 14, 2018 1:48 pm

Jamie wrote:
Mon May 14, 2018 2:44 am
Rianchua wrote:
Sun May 13, 2018 12:35 pm
Omg.. I am having the same issue. Unable to boot up. While charging, vibrate again and again with a big lightning icon.
Rianchua@yahoo.com.sg
Hi,

Does this problem only occur when you are charging?
Yes. It vibrate only when charging. When I took away the cable, nothing happen. But I can't power on the watch.

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Jamie
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Re: Ticwatch S cant start up and keep vibrating......

Post by Jamie » Mon May 14, 2018 4:48 pm

Rianchua wrote:
Mon May 14, 2018 1:48 pm
Jamie wrote:
Mon May 14, 2018 2:44 am
Rianchua wrote:
Sun May 13, 2018 12:35 pm
Omg.. I am having the same issue. Unable to boot up. While charging, vibrate again and again with a big lightning icon.
Rianchua@yahoo.com.sg
Hi,

Does this problem only occur when you are charging?
Yes. It vibrate only when charging. When I took away the cable, nothing happen. But I can't power on the watch.
Let it charge up for about an hour before trying to turn it on again. If this problem still persists, our support staff can help you out at support@mobvoi.com

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Juanor97
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Re: Ticwatch S cant start up and keep vibrating......

Post by Juanor97 » Wed May 16, 2018 5:08 pm

Im having the same problem and the support team doesn't give me a solution and doesn't respond l. What can I do?

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Jamie
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Re: Ticwatch S cant start up and keep vibrating......

Post by Jamie » Thu May 17, 2018 2:50 am

Juanor97 wrote:
Wed May 16, 2018 5:08 pm
Im having the same problem and the support team doesn't give me a solution and doesn't respond l. What can I do?
Hi,

It could be an issue where your button is stuck. Could you try clicking the button to make sure if there's a feedback. If there is no feedback, kindly try to unstuck the button. Also, I will check with the support team to make sure they follow up with you.

Jamie

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apang729
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Re: Ticwatch S cant start up and keep vibrating......

Post by apang729 » Sat May 26, 2018 2:06 am

I just received my Ticwatch S and I am having the same problem.

The watch keeps vibrating and the Ticwatch boot screen appears then disappears, seems like a continuous loop. I can't even get into the Android Wear home screen.

Tried holding the button to do a hard reset but it does do anything.

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Jamie
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Re: Ticwatch S cant start up and keep vibrating......

Post by Jamie » Sun May 27, 2018 4:44 am

apang729 wrote:
Sat May 26, 2018 2:06 am
I just received my Ticwatch S and I am having the same problem.

The watch keeps vibrating and the Ticwatch boot screen appears then disappears, seems like a continuous loop. I can't even get into the Android Wear home screen.

Tried holding the button to do a hard reset but it does do anything.
Hi,

Sorry to hear that this is happening to your watch. Please contact support@mobvoi.com and they will gladly assist you.

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eltonooi
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Re: Ticwatch S cant start up and keep vibrating......

Post by eltonooi » Mon May 28, 2018 8:32 pm

Same problem here, just happened today! please help asap

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panshul1999
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Re: Ticwatch S cant start up and keep vibrating......

Post by panshul1999 » Tue May 29, 2018 8:38 am

I have the same problem !!! The watch will only respond when on a charger and will keep vibrating in a loop !! I am unable to even turn it on as it turns off after the ticwatch sign come up

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i3asic
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Re: Ticwatch S cant start up

Post by i3asic » Tue Jun 05, 2018 6:03 am

Hi,

my TICWATCH S has a quite similar Problem since yesterday!
It won´t boot anymore stays dark and vibrates each time, i push the button for a few seconds!
But nothing happens!
Now, today I see the watch wants to boot (see the "ticwatch" sign), but then I see an orange/black striped Display for a Moment and afterwards the watch wants to boot again!
The battery should be fully loaded, had it charged for at least a whole night! But could´t see any loading sign!!
It still wants to boot but skips it after a few seconds!

It is doing this since somewhen in the night, when I was asleep!

Any Solutions for that Kind of Problem???

Thank you

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