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Re: Ticwatch S cant start up and keep vibrating......

Posted: Wed Sep 19, 2018 7:31 pm
by timothyom
My watch refuses to charge. It's turned into a brick. Have you guys had any luck charging your phones? I read to try charging it with your computer instead of a wall charger.

Re: Ticwatch S cant start up and keep vibrating......

Posted: Tue Sep 25, 2018 5:26 am
by erkies
I've got the same problem, wont turn on, show flash when charged.. but it was solved.. the problem is probably at the charging cable or the back panel on the watch.. try to clean it up or change cable..

Re: Ticwatch S cant start up and keep vibrating......

Posted: Tue Sep 25, 2018 1:58 pm
by ytreddy
I have the same issue since last couple of days....when connected to charger cable, it just keeps blinking with Lightening symbol...so many people facing same problem, I assume soothing to do with update possibly....pls help on this pls

Re: Ticwatch S cant start up and keep vibrating......

Posted: Sat Oct 06, 2018 9:43 pm
by stuart
I purchased a Pro this week from Amazon (with the Ticband bunded), and received it today. I placed in on the charger and let it do its thing. I
checked on it after about 2 hours and the screen showed "TICWATCH", and every few seconds or so it vibrates, the logo fades, and then comes back steady and repeats the cycle no matter what buttons are pushed.

I am very disappointed!

It may be important to note that the Ticband box was plastic wrapped and had the manual. However, the Ticwatch Pro box was not shrink wrapped, did not contain a manual, and the screen protectors had been removed. Is this a refurb? I thought I was purchasing a new watch? Is my warranty good?

Please help!

Re: Ticwatch S cant start up and keep vibrating......

Posted: Fri Oct 26, 2018 7:36 pm
by bluiedprincess
I keep having the same problem! I charged my phone overnight and when I put it on this morning it just keeps vibrating and shows the Ticwatch logo and then a flash of a line and then goes dark. And then loops again and again. Help! I put in a customer service question but haven't heard anything back! I didn't know if any of you had solutions you could share.
Thank you!

Re: Ticwatch S cant start up and keep vibrating......

Posted: Sat Oct 27, 2018 11:36 am
by swing1987
My Ticwatch S cannot boot too...
Just boot loop with a large white charging icon.
I have sent an email to support@mobvoi.com but no reply yet

Re: Ticwatch S cant start up and keep vibrating......

Posted: Wed Nov 07, 2018 9:44 pm
by ahmedpatel
Hello everyone,

My Ticwatch E was fully charged this morning but switched off half way through the day, which was unusual.

Now when I attach it to the charger it vibrates and shows a large outlined lightning icon/symbol. The button isn’t stuck and it’s been charging for 2.5hrs.

Has anyone managed to get the watch working again?
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Re: Ticwatch S cant start up and keep vibrating......

Posted: Thu Dec 06, 2018 12:15 pm
by darthrochon
same here what's going on, zero response from mobvoi

Re: Ticwatch S cant start up and keep vibrating......

Posted: Thu Jan 10, 2019 11:50 am
by amit.nike
I m also facing similar issue. Dropped a mail to support team, still no reply...

Support team, r u looking into this issue or even care to respond to customer issues...

Re: Ticwatch S cant start up and keep vibrating......

Posted: Sat Feb 09, 2019 6:50 am
by nilesh2kin
Hi, Even I am facing the same issue since yesterday. It's really frustrating. I really enjoyed using this watch. Now it just seems like another cheap Chinese watch. Hope I can find an answer here.