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Ticwatch S cant start up and keep vibrating......

Posted: Mon Nov 27, 2017 1:06 pm
by Happylifenyk
My Ticwatch cant start and keep vibrating. No way to turn it on. Left it till vibration stops totally i think because of no power. Once it attached to charging cable it started vibrating again and still wont turn on pls share what can i do about it!!!!

I hope your support team is responsive.....

Re: Ticwatch S cant start up and keep vibrating......

Posted: Tue Nov 28, 2017 4:16 am
by samfong
Hi!

Apologies for the delay. Are you still facing this issue? Please provide your email and I will contact you directly!

Re: Ticwatch S cant start up and keep vibrating......

Posted: Tue Nov 28, 2017 8:29 am
by Happylifenyk
Hi Samfong,

Thanks for reply, finally i gotten someone to help. Yes I'm still having this problem since the day i reported. Can't turn on the watch and once attached to the charging cable to the watch, it starts vibrating.

I have sent in an email to your support@mobvoi.com but no reply, really hope that you can help.

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Your request (35219) has been received and is being reviewed by our support staff.
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My email is happylifenyk@yahoo.com.sg, hope to get your email soonest and thanks.

Re: Ticwatch S cant start up and keep vibrating......

Posted: Wed Nov 29, 2017 3:19 am
by kahsheung
Ticwatch E here...I actually encountered this when my battery level was around 15%. I shutdown the watch and when I tried to start it back up, I get into the restart cycle you described.

What I did was long press the crown, then it shuts down. Put it on the charger for about 10 mins and starts it back up again and it work like normal again.

So I assume it was weak battery that's causing the problem.

Re: Ticwatch S cant start up and keep vibrating......

Posted: Mon Mar 05, 2018 11:50 pm
by Matjam
I am getting the same problem, warch was working fine today, i thouhgt the battery was flat so connected to supply for an hour
The watch now wont start up and vibrates when pressing the on/function button :?:
Ticwatch s model - i recieved the watch about 3-4 weeks ago
Matt@the-design.co.uk

Re: Ticwatch S cant start up and keep vibrating......

Posted: Tue Mar 06, 2018 2:30 am
by Jamie
Matjam wrote:
Mon Mar 05, 2018 11:50 pm
I am getting the same problem, warch was working fine today, i thouhgt the battery was flat so connected to supply for an hour
The watch now wont start up and vibrates when pressing the on/function button :?:
Ticwatch s model - i recieved the watch about 3-4 weeks ago
Matt@the-design.co.uk
Hi Matjam,

Are you still experiencing this problem? If you are, kindly provide your email and I will contact you directly.

Jamie

Re: Ticwatch S cant start up and keep vibrating......

Posted: Fri Mar 09, 2018 12:36 am
by Spider210
Mine is now having similar battery issues. Been turning off at like 65%

Re: Ticwatch S cant start up and keep vibrating......

Posted: Sun May 13, 2018 12:30 pm
by Rianchua
Same here. My Tickwatch S vibrate again and again with a big lightning icon while charging. Totally unable to boot up. Please help.
My email address. rianchua@yahoo.com.sg

Re: Ticwatch S cant start up and keep vibrating......

Posted: Sun May 13, 2018 12:35 pm
by Rianchua
Omg.. I am having the same issue. Unable to boot up. While charging, vibrate again and again with a big lightning icon.
Rianchua@yahoo.com.sg

Re: Ticwatch S cant start up and keep vibrating......

Posted: Mon May 14, 2018 2:44 am
by Jamie
Rianchua wrote:
Sun May 13, 2018 12:35 pm
Omg.. I am having the same issue. Unable to boot up. While charging, vibrate again and again with a big lightning icon.
Rianchua@yahoo.com.sg
Hi,

Does this problem only occur when you are charging?