Tichwatch E- Microphone Stopped Working

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BrianWolt
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Tichwatch E- Microphone Stopped Working

Post by BrianWolt » Thu Mar 08, 2018 2:55 pm

My wife and I are loving our Tichwatches but my wife's watch has developed a problem where the microphone has stopped working. Can't use Google Assistant or Voice to Text. I've checked settings, rebooted and even factory reset. The microphone will not work. It is less than 30 days old.

I contacted support on Monday in hopes they would help or start an exchange and no one has returned my email. This is a little concerning as I do think the Ticwatch is amazing but if we can't get support, I can't recommend it.

Any other suggestions on getting the watch working?

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albescri
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Re: Tichwatch E- Microphone Stopped Working

Post by albescri » Thu Apr 05, 2018 1:19 pm

Same here, if I find a solution. I'll post it. In the meanwhile if someone from Mobvoi support will add any suggestion that will help.

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albescri
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Re: Tichwatch E- Microphone Stopped Working

Post by albescri » Thu Apr 05, 2018 1:22 pm

Same here, if I find a solution. I'll post it. In the meanwhile if someone from Mobvoi support will add any suggestion that will help.

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