What Happens When the Warranty Runs Out?

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jacobpressures
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What Happens When the Warranty Runs Out?

Post by jacobpressures » Thu May 10, 2018 5:11 am

I like Ticwatch! I love it actually! But technology has a tendency to get old and break. What happens when the warranty runs out? I'm only concerned because of all the issues I'm currently hearing and I don't see any active response from Mobvoi.

My only grievance is that the reminders aren't working correctly on mine. But what guarantee do we have that Mobvoi will stand by its product.

Support here is almost horrible. I probably would call it horrible if i were unsatisfied and couldn't get answers as I'm sure some feel.

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Jamie
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Re: What Happens When the Warranty Runs Out?

Post by Jamie » Fri May 11, 2018 3:39 am

Hey Jacob,

Thank you for your support. The warranty allows you to replace the watch should it ever be damaged or broken. Our customer service team is available at support@mobvoi.com should you have any queries or issues with your watch and will do their best to respond within 24 hours.

Jamie

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