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Re: Suddenly can't send sms or make calls using voice assistant

Posted: Wed May 23, 2018 7:52 pm
by FON
I had this same exact problem... started about a week ago. I finally sat down the other morning and spent a few hours trying ever solution I could find until BOOM... I found the issue, the "Google Web and App Activity" was turned off!! I hadn't been in my Google Account setting for years, so my guess is that this was a recent Privacy Policy update rolled out by Google recently. Anyway, here are my notes on how to turn it back on for yourself (provided you have permissions to manage your own Google account):
  • Go into Google Home App
  • Hamburger Menu
  • Settings
  • Google Assistant Settings
  • Prompted about "Web and App Activity" settings that needed to be turned on, I had never turned them off, but they were off, I had previously logged into Google Admin for the account and turned it "on for everyone" earlier, so maybe do this first.
  • Then was prompted with a "I'm In" pop-up. I clicked on that button I was taken to the standard Google Account Setting Page.
  • I exited and tried "ok google" again, it worked

Re: Suddenly can't send sms or make calls using voice assistant

Posted: Thu May 24, 2018 8:44 am
by KunalNarsey
kazpaul wrote:
Mon May 21, 2018 10:45 pm
I can confirm that I have fixed if you make sure that all langauges are set to the same. I have tried all to UK English and all US English and both work. Need to restart both devices after changing.

Edit - It worked a few times, now not working again. Different error message now though. Just "Something Went Wrong"
Yea same, just stopped working after a day without any change, no combination of language is working now. I also did factory reset on my phone but still no go.

Seriously Mobvoi this is a major feature!!! Very annoying!

I had everything working perfect on previous version...is there any way to downgrade?

Edit - FIXED - There is a new update for google app on watch playstore which has fixed the issue for me.

Re: Suddenly can't send sms or make calls using voice assistant

Posted: Thu May 24, 2018 7:44 pm
by nooner
PLEASE MAKE IT WORK AGAIN!!!!

Re: Suddenly can't send sms or make calls using voice assistant

Posted: Thu May 24, 2018 10:49 pm
by nooner
My Web and App activities were turned on all the time and it doesnt work anyway :x

Re: Suddenly can't send sms or make calls using voice assistant

Posted: Fri May 25, 2018 3:43 am
by gadget
KunalNarsey wrote:
Thu May 24, 2018 8:44 am

Edit - FIXED - There is a new update for google app on watch playstore which has fixed the issue for me.
Yep, same here! Calls and texts all working now!

Re: Suddenly can't send sms or make calls using voice assistant

Posted: Mon May 28, 2018 3:17 am
by Jamie
Hi all,

An update was released on the Google Play store which should solve this issue. Thank you for the patience!

Jamie

Re: Suddenly can't send sms or make calls using voice assistant

Posted: Tue May 29, 2018 6:33 am
by kkkkli3
hi all
after the update on google play store ,it works well,thanks for help.
cheers

Re: Suddenly can't send sms or make calls using voice assistant

Posted: Thu May 31, 2018 8:32 pm
by ez1to3
There have been several updates, but latest versions are not working for me still. Everytime I try to send a text, it crashes the Google app on my phone. The watch then says it is unable to connect to my phone. HELP!

Re: Suddenly can't send sms or make calls using voice assistant

Posted: Sun Jun 24, 2018 2:50 pm
by Kaffal
Well just bought Ticwatch E and it also doesn't work for me. Did all the updates. Installed Android messages on watch. And nothing

Re: Suddenly can't send sms or make calls using voice assistant

Posted: Fri Sep 28, 2018 5:29 pm
by Thanit
For call by google Assistant, try to add country code (+xx) to your contacts.