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Tic watch E Not updating weather and phone battery.

Posted: Wed May 16, 2018 1:11 pm
by slowyata
Hello, the last couple weeks i noticed that my watch faces no longer update weather, or phone battery percentage. I tried facer, watchmaker, and the preloaded watch faces that comes on the watch. It only updates to the current values when i either reload the watch face, or change it but then just stays like that. I updated the Tic watch E to 8.0 oreo to see if it fixes the issue to no avail. I have the watch paired to a Oneplus 5 running 8.1.0 oreo.

Re: Tic watch E Not updating weather and phone battery.

Posted: Sat May 19, 2018 2:23 pm
by charleswtucker
Under "Settings" > "Connectivity", do you still have "Location - From phone & watch" toggled "on"?

Is there the chance it was toggled "off" when using a new watch face app? I noticed for me that if I didn't have "GPS" on, the weather wouldn't update for me.

Re: Tic watch E Not updating weather and phone battery.

Posted: Tue May 22, 2018 5:15 pm
by slowyata
charleswtucker wrote:
Sat May 19, 2018 2:23 pm
Under "Settings" > "Connectivity", do you still have "Location - From phone & watch" toggled "on"?

Is there the chance it was toggled "off" when using a new watch face app? I noticed for me that if I didn't have "GPS" on, the weather wouldn't update for me.
Yeah i do have that setting enabled, I thought maybe the apps we're getting the correct permissions but they have full access so im not sure where else to look now.

Re: Tic watch E Not updating weather and phone battery.

Posted: Thu May 24, 2018 4:05 am
by charleswtucker
Wow, that sounds like a frustrating situation. I, too, have a OnePlus 5 running on Oreo 8.1, though I have a Ticwatch S. Shouldn't be an actual difference, though.

I know everyone hates to hear the obvious response of "Reset to Factory Settings, blah blah blah", but that might be what it takes. Should that not help, maybe requesting an exchange, or applying your warranty for a new Ticwatch E.

Apologies that I couldn't be more helpful.