Locked on Always-On Screen

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markgaj
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Re: Locked on Always-On Screen

Post by markgaj » Thu Sep 06, 2018 6:53 pm

Has anyone found a solution? My brand new Ticwatch E has the same issue since day 1. As others have stated, the only workaround is to turn off Always On mode. I've been working with Mobvoi support, but I may have to abandon ship if we don't have an answer before the window to return to Amazon for an exchange expires.

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Rwhans007
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Re: Locked on Always-On Screen

Post by Rwhans007 » Wed Oct 03, 2018 11:01 pm

My ticwatch pro has the same issue. Started today 10/3.

Ugh, 3rd watch with a stupid issue

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andriufit
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Re: Locked on Always-On Screen

Post by andriufit » Sat Nov 03, 2018 10:35 pm

this problem still has no solution? :roll:

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Frenkie
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Re: Locked on Always-On Screen

Post by Frenkie » Tue Nov 27, 2018 12:19 pm

Hello,

Any update on this? My watch is still getting stuck while on Always-on mode.

Please give me an update since this is really annoying.

Regards,

Frank

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nhiepphongcp
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Re: Locked on Always-On Screen

Post by nhiepphongcp » Sun Dec 23, 2018 9:18 am

when this problem will be fixed. its waste when u cant see the clock without touch the watch

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mouws_sr
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Re: Locked on Always-On Screen

Post by mouws_sr » Mon Mar 04, 2019 8:40 am

Hey guys, the first reports on this are getting old. If I google on it I see a lot of users are affected, but still nothing happening here. The always-on display is a big feature. If you can't get the bugfix done, at least communicate.

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Frenkie
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Re: Locked on Always-On Screen

Post by Frenkie » Fri Mar 22, 2019 4:06 pm

Is this every going to be fixed? The problem is still there...I really want to have this solve... :evil:

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cesarfuller
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Re: Locked on Always-On Screen

Post by cesarfuller » Wed Mar 27, 2019 4:20 am

I m also facing similar issue. It's really frustrating. Hope I can find an answer here.
google street view

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Frenkie
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Re: Locked on Always-On Screen

Post by Frenkie » Sat May 18, 2019 9:00 pm

Dear Mobvoi, any comment please. It’s still not working and we don’t get anything back from you... I want this to work!!!!

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Frenkie
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Re: Locked on Always-On Screen

Post by Frenkie » Sat May 18, 2019 9:04 pm

Jamie wrote:
Fri May 18, 2018 3:12 am
roadrich wrote:
Thu May 17, 2018 8:30 pm
More info: I can unfreeze it if I go into WearOS on my phone and change the watch face. But then it locks again shortly after.
Hi,

I have reported the problem and we will investigate this.

Jamie
Please follow up on this ty.

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