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TicWatch E post Oreo update: Power button does not launch app drawer anymore!

Posted: Mon May 21, 2018 5:22 am
by joelchia1
So I just updated my TicWatch E to Oreo recently, Everything seems great, except the power button does not launch the app drawer anymore. Anyone else with similar problems/solutions for this problem? :)

Re: TicWatch E post Oreo update: Power button does not launch app drawer anymore!

Posted: Sun May 27, 2018 12:07 pm
by misplacedwilder
I am having the same issue. It has gone on for several days, and I'm not sure it is related to the update for me (though, perhaps). The button seems to work, it performs its other functions. But nothing will launch the all drawer. Restarts and power offs do nada.

Fearful I'll need a replacement....

Re: TicWatch E post Oreo update: Power button does not launch app drawer anymore!

Posted: Mon Jun 04, 2018 10:17 am
by TweekySenior
I wouldn't know how to tell if the watch has been updated to Oreo but I have the same issue. The power button used to open the apps drawer and now it does not. Whats the update please Mobvoi?

Re: TicWatch E post Oreo update: Power button does not launch app drawer anymore!

Posted: Tue Jun 05, 2018 3:13 am
by Jamie
TweekySenior wrote:
Mon Jun 04, 2018 10:17 am
I wouldn't know how to tell if the watch has been updated to Oreo but I have the same issue. The power button used to open the apps drawer and now it does not. Whats the update please Mobvoi?
Hi,

Swipe down from the home screen and you should see a settings button. Can you use it to reset your watch?

Let me know if that works for you.

Jamie

Re: TicWatch E post Oreo update: Power button does not launch app drawer anymore!

Posted: Thu Jun 07, 2018 12:41 pm
by TweekySenior
Hi Jamie, factory reset worked. So we can eliminate a hardware problem. But doesn't it suggest a fault was introduced with Oreo?

Re: TicWatch E post Oreo update: Power button does not launch app drawer anymore!

Posted: Mon Jun 11, 2018 1:33 am
by daltz01
I found I am having the same issue. I reset my watch and it started working again for about a week, but has just stopped working again.

Re: TicWatch E post Oreo update: Power button does not launch app drawer anymore!

Posted: Mon Jun 11, 2018 3:34 am
by daltz01
Hi there, I am also having this issue. I thought it was me at first, so I reset the watch, but after a week, the same thing has happened again. Anyone have any ideas? Unwilling to reset again and go through the set up required again.
Thanks

Re: TicWatch E post Oreo update: Power button does not launch app drawer anymore!

Posted: Thu Jun 14, 2018 3:26 pm
by ivicks
Same Here!!!!

Power Button doesn't work at all!!!

Re: TicWatch E post Oreo update: Power button does not launch app drawer anymore!

Posted: Thu Jun 14, 2018 3:29 pm
by ivicks
Hello, My Ticwatch E power button does not take me to app menu at all !!!!

If you cant fix this, I am afraid i will need a replacement. Please fix this ASAP.

Its only been 3 months since i have bought this watch!!!!

Re: TicWatch E post Oreo update: Power button does not launch app drawer anymore!

Posted: Thu Mar 21, 2019 10:38 am
by Nallj
Same issue, but I don’t think it’s update related. Brand new watch, and a few hours into the first day of use power button no longer opened app drawer.
I charged it last night, and noticed tutorial for new functionality, but still couldn’t open app drawer by pushing the power button as the tutorial instructed.