charging points fallen off!!

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skarki
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charging points fallen off!!

Post by skarki » Sun Jun 10, 2018 4:35 am

One of the metal points to charge the watch has fallen off, anyone has this problem? Ticwatch team any solution ?

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Jamie
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Re: charging points fallen off!!

Post by Jamie » Tue Jun 12, 2018 4:17 am

skarki wrote:
Sun Jun 10, 2018 4:35 am
One of the metal points to charge the watch has fallen off, anyone has this problem? Ticwatch team any solution ?
You may apply for warranty at http://support.ticwear.com and they will assist you.

Jamie

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Spider210
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Re: charging points fallen off!!

Post by Spider210 » Fri Jun 15, 2018 12:02 am

My charging cable has fallen apart, not same issue but the piece that magnet sticks to the phone has separated and causes not to always charge

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watch_dev
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Re: charging points fallen off!!

Post by watch_dev » Sat Aug 18, 2018 7:58 am

My contacts seems like dissolve them self. I also contact the support now. :)
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