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charging points fallen off!!

Posted: Sun Jun 10, 2018 4:35 am
by skarki
One of the metal points to charge the watch has fallen off, anyone has this problem? Ticwatch team any solution ?

Re: charging points fallen off!!

Posted: Tue Jun 12, 2018 4:17 am
by Jamie
skarki wrote:
Sun Jun 10, 2018 4:35 am
One of the metal points to charge the watch has fallen off, anyone has this problem? Ticwatch team any solution ?
You may apply for warranty at http://support.ticwear.com and they will assist you.

Jamie

Re: charging points fallen off!!

Posted: Fri Jun 15, 2018 12:02 am
by Spider210
My charging cable has fallen apart, not same issue but the piece that magnet sticks to the phone has separated and causes not to always charge

Re: charging points fallen off!!

Posted: Sat Aug 18, 2018 7:58 am
by watch_dev
My contacts seems like dissolve them self. I also contact the support now. :)