Mobvoi Forum Guidelines

no avatar
Site Admin
Posts: 25
Joined: Fri Aug 26, 2016 9:51 am

Mobvoi Forum Guidelines

Post by Mobvoi » Thu Nov 09, 2017 3:09 am

The Mobvoi Forum is your go-to place to for official announcements, insider information, questions and discussions with fellow users, tech lovers, and the Mobvoi team!

To ensure that the forum posts are relevant and manageable for our team, please take a look at our forum guidelines and adhere to them when contributing to the platform. Violation of these guidelines will result in temporary suspension or banning from the Mobvoi Forum.

1. Post Relevance
Members should focus their threads on relevant topics of discussion. Threads that include irrelevant or inappropriate topics (e.g. competition, promotion of personal products/services) will be closed by our moderators.

2. Code of Conduct
Members should be respectful when engaging with others. The following actions will not be tolerated on the Mobvoi Forum:
  • Using inappropriate language (e.g. sexually explicit, violent, or other offensive content)
  • Personally attacking other members based on religion, ethnicity, race, gender, political beliefs or any other personal discriminations
  • Spamming threads with repeat posts - Please ensure your posts are constructive
  • Posting with the intention to promote a product or service

Those who fail to respect the above will be suspended/banned from the Mobvoi Forum.

3. Avoid repeating threads
Members are expected to search for similar discussions before starting a new one. There may already be another thread addressing the question you are about to ask.

4. Editing/closing threads
The moderator team reserves the right to edit or remove any thread in the event it violates our guidelines. A member of our team will send a notification to users explaining why a thread has been modified or closed.

Ultimately, we hope to foster a strong community for our members to interact freely with others and discuss topics related to Mobvoi, or any other news that would interest Mobvoi users, AI enthusiasts or anyone who is interested in technology. Thank you for being a part of our community, and we look forward to engaging with you guys through the Mobvoi Forum!

no avatar
Posts: 4
Joined: Tue Nov 14, 2017 3:27 pm

Re: Mobvoi Forum Guidelines

Post by Ranjan » Fri Nov 17, 2017 6:17 am

Hi Admin,

Please update me why I am unable to view the forum msgs and also unable to write. Just want to know in the latest update “i entered my mail in link provided with latest update and it shows my name and reward ,but I the estimated date it is showing to be updated. So when we will get the update ??

no avatar
Posts: 14
Joined: Wed Nov 08, 2017 2:46 pm

Re: Mobvoi Forum Guidelines

Post by jpb » Mon Nov 27, 2017 11:43 am

Hi Team Mobvoi,
I have been using your forum a bit now and think you should give its process a bit of consideration.
What use are forum rules or guidelines if any submitted thread or reply is being manually checked by moderators anyway?
I would suggest a quick automated check for offensive language (if possible) and otherwise an immediate submission of threads and replies. This could also be combined with some sort of probationary period - like the firts 5 posts or so being checked and if there are no concerns the following ones are accepted immediatly.
If for some reason there is cause to move or delete a post or thread this can be done afterwards by the moderators (thats what the flag option in the forum is for anyways). Especially moving posts to the relevant threads could help immensly with keeping the supplied information concise and enable users to find relevant threads more quickly.
This process would allow a much more fluent and transparent discussion which I thinks is in everyones best interest.

Kind regards


no avatar
Posts: 1
Joined: Sun Dec 17, 2017 7:36 am

Re: Mobvoi Forum Guidelines

Post by HDo1234 » Sun Dec 17, 2017 7:40 am

I can't creates new post. Struggling to download some apps on my new watch, namely WhatsApp, which I do believe exists for Ticwatch E? It's not in the 'apps on your phone' or in the play store either? Please help.

Many thanks.


User avatar
Posts: 12
Joined: Fri Oct 27, 2017 8:55 pm

Re: Mobvoi Forum Guidelines

Post by fmulders » Tue Dec 19, 2017 10:20 pm

You do not need to install the WhatsApp separately.
If you go to contacts and select one, scroll down to the bottom and there should be the "Send WhatsApp" option.
Or use "Ok Google" and say: Send a whatsApp to "name".

Works like a charm.

no avatar
Posts: 1
Joined: Sun Jan 21, 2018 2:10 pm

Ticwatch e had it one day and stop charge

Post by Voortrekker » Sun Jan 21, 2018 2:14 pm

Only had it one day and now not taking a charge?

Anyone please ?


no avatar
Posts: 1
Joined: Tue Feb 06, 2018 10:07 pm

Reset watch

Post by JodyMarie » Wed Feb 07, 2018 2:58 am

How do you get QR from the phone so it will Bluetooth to phone?

no avatar
Posts: 2
Joined: Sun Aug 27, 2017 11:38 pm

Re: Mobvoi Forum Guidelines

Post by JonSymes » Mon Mar 05, 2018 6:02 am

Please provide a simple step by step, setup instruction so as to initially setup and subsequently update TicWatch S & E whilst updating Android system to 6.2 ^.
If already available please POST it at the start of the Support page.
Kind thanks,

no avatar
Mobvoi Team
Posts: 266
Joined: Wed Jan 10, 2018 3:11 am

Re: Mobvoi Forum Guidelines

Post by Jamie » Mon Mar 05, 2018 6:28 am

JonSymes wrote:
Mon Mar 05, 2018 6:02 am
Please provide a simple step by step, setup instruction so as to initially setup and subsequently update TicWatch S & E whilst updating Android system to 6.2 ^.
If already available please POST it at the start of the Support page.
Kind thanks,
Setting Up Ticwatch S & E
Note: Please ensure that Bluetooth is on
Before you start, make sure your watch and phone are compatible.
1. Turn on your watch.

2. On your phone, open the Android Wear app . Tap Set it up.

3. When you see your watch’s name, tap it.

4. You’ll see a code on your phone and watch.

- If the codes are the same: On your phone, tap Pair. Pairing can take a few
minutes, so be patient.
- If the codes are different: Restart your watch and try again.

5. To finish set up, follow the onscreen instructions. Make sure the box for notifications
to Android Wear is checked.

6. When your phone and watch are paired, you’ll see "Connected" on the Android Wear
app on your phone. When they’re not paired, you’ll see Disconnected disconnect on
your watch’s screen.

Change your watch's language
Your watch's language will be the same as your phone's. To change the language on
your watch, switch to a new language on the device it's connected with.

Connect multiple watches (Only for Android)
You can pair multiple watches to a single Android phone or tablet. If your watch is
connected to an iPhone, you won't be able to pair multiple watches to it.
1. On your phone, open the Android Wear app Android Wear.

2. Next to the watch's name, tap the Down Arrow and then “Add a new watch”.

3. Follow the instructions on the screen.

Note: You can’t pair a watch with more than one phone or tablet.

To update your watch to the latest version,

Settings -> System -> About -> System updates

Best regards,
Jamie from the Mobvoi Team

no avatar
Posts: 5
Joined: Mon Jul 30, 2018 10:23 am

Re: Mobvoi Forum Guidelines

Post by alucard24 » Tue Aug 07, 2018 3:29 pm

I tried to create a new topic or post inside an existing topic but all the times my message need to be approved by moderator.
Moderator didn't approve my message. Why?

Post Reply