LCD screen on pro 2020 stopped working

Moderators: garrywadams, Aathif Mahir

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chad.stoot
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LCD screen on pro 2020 stopped working

Post by chad.stoot » Fri Oct 01, 2021 10:57 pm

Recently the passive LCD screen stopped showing time, steps, etc. the watch is NOT in essential mode and always on is NOT selected. PLEASE HELP.

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garrywadams
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Re: LCD screen on pro 2020 stopped working

Post by garrywadams » Sat Oct 09, 2021 5:08 pm

Please reach out to support@mobvoi.com for warranty assistance.

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hglaspell
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Re: LCD screen on pro 2020 stopped working

Post by hglaspell » Thu Jan 13, 2022 6:04 pm

Has this issue been resolved? I am having the same problem. This morning the passive screen was displaying all zero's. I restarted the watch and it was working properly. Now, just a few minutes ago, it started displaying all zero's again.
PXL_20220113_175815026.jpg
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christinavidot
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Re: LCD screen on pro 2020 stopped working

Post by christinavidot » Fri Jan 28, 2022 5:56 am

You are right . This restart hack works but not every time. :roll:

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