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How to return Ticwatch Pro

Posted: Mon Apr 15, 2019 1:50 am
by Devaguru2686
Hi, I have recently purchased ticwatch pro from Mobvoi website. SInce i dont like the performance, i would like to return the same. I have already raised return ticket 3 days back. but still there is no communication from mobvoi. please let me know how this return process will work.

Re: How to return Ticwatch Pro

Posted: Thu Apr 25, 2019 3:40 am
by Mobvoi
Devaguru2686 wrote:
Mon Apr 15, 2019 1:50 am
Hi, I have recently purchased ticwatch pro from Mobvoi website. SInce i dont like the performance, i would like to return the same. I have already raised return ticket 3 days back. but still there is no communication from mobvoi. please let me know how this return process will work.
Hi Devaguru2686,


Our after-sales team typically takes 1-2 business days to process a return request. If have not received an email from this team within this timeframe, please contact our support team at support@mobvoi.com, and we can further investigate your case from there.


Team Mobvoi