Google map with blank screen

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Craigli
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Google map with blank screen

Post by Craigli » Mon Apr 15, 2019 10:36 am

Just got my Ticwatch pro, the google map dose not work. I had hard reset twice the watch and re-install google map from watch and phone. The map still can not be display!

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medeirosdez
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Re: Google map with blank screen

Post by medeirosdez » Tue Apr 16, 2019 9:51 pm

While googling about the issue, I found that devices such as Fossil's are also experiencing the problem. Maps is failing to connect to Google servers. This doesn't seem to have anything to do with the watch manufactures, but Google themselves instead. We must send feedback to Google and hope a future update fixes the issue soon.

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sem
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Re: Google map with blank screen

Post by sem » Thu Apr 18, 2019 7:44 am

you only saw the white screen with +- symbol right?

I also have this issue and I found that my phone google maps is auto on.

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Inferlo
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Re: Google map with blank screen

Post by Inferlo » Thu Apr 18, 2019 9:39 am

Same issue here. Watch reset doesn't help. Google says that is rather common issue. Any suggestions?

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r0bErT4u
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Re: Google map with blank screen

Post by r0bErT4u » Thu Apr 18, 2019 2:36 pm

Same “Blank Screen, Compass, +/-“ ... I uninstalled for now.

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tom819
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Re: Google map with blank screen

Post by tom819 » Sun Apr 21, 2019 7:21 am

Same here. Google maps just shows a blank screen right after updating to the latest version on April 21, 2019.

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freeze_tse
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Re: Google map with blank screen

Post by freeze_tse » Mon Apr 22, 2019 1:18 pm

me too, new watch (S2). Very disppointed

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Mobvoi
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Re: Google map with blank screen

Post by Mobvoi » Wed Apr 24, 2019 3:22 am

Craigli wrote:
Mon Apr 15, 2019 10:36 am
Just got my Ticwatch pro, the google map dose not work. I had hard reset twice the watch and re-install google map from watch and phone. The map still can not be display!
Hi Craigli,



In order to best assist this inquiry, can we ask what phone model you are using to pair to your Pro? This feature is not available on iPhones.



Team Mobvoi

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iyannick
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Re: Google map with blank screen

Post by iyannick » Wed Apr 24, 2019 6:04 pm

Same thing with 10.15.1

Running on note 8 with pie

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Emsiger
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Re: Google map with blank screen

Post by Emsiger » Wed Apr 24, 2019 11:33 pm

The same problem occured on my tic watch pro, pared with Huawei Mate 20 pro.
Even no navigation possible to a POI.
Brgds Emsiger

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