Maps are not working

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szerwi1
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Maps are not working

Post by szerwi1 » Thu Apr 25, 2019 3:20 pm

Hi,
I have a problem with Ticwatch Pro. Google maps and map in TicExercise are not working. WiFi, Bluetooth and Localization on the watch are turned on. Navigation in Google Maps is working correctly, but the main screen is always white and it does not show a map. The same thing is with TicExercise - on the screen where, I suppose, there should be a map, the screen is black.
Wear OS version: 2.6
Main screen version: 2.23.0.238044309
Google Play version: 16.0.89
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Sabertooth
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Re: Maps are not working

Post by Sabertooth » Thu Apr 25, 2019 8:21 pm

Greetings szerwi1 !

You didn't mention the phone your watch is connecting to?

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boonpiew
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Re: Maps are not working

Post by boonpiew » Fri Apr 26, 2019 6:24 am

Same issue, phone is LG v30+

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enolajon
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Re: Maps are not working

Post by enolajon » Fri Apr 26, 2019 10:58 am


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szerwi1
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Re: Maps are not working

Post by szerwi1 » Fri Apr 26, 2019 2:00 pm

The watch is connected to Xiaomi Mi Mix 2S

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Sabertooth
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Re: Maps are not working

Post by Sabertooth » Fri Apr 26, 2019 8:39 pm

I spotted this article today on 9to5Google.com about this issue:

https://9to5google.com/2019/04/26/googl ... os-broken/

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Amg37
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Re: Maps are not working

Post by Amg37 » Sun May 05, 2019 4:35 pm

Hello, I have the same problem with the Maps app, the blank screen is shown and only appears to me + - the compass and the location symbol know if this problem can be solved in any way? Thank you

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Mobvoi
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Re: Maps are not working

Post by Mobvoi » Mon May 06, 2019 12:12 pm

Amg37 wrote:
Sun May 05, 2019 4:35 pm
Hello, I have the same problem with the Maps app, the blank screen is shown and only appears to me + - the compass and the location symbol know if this problem can be solved in any way? Thank you
Hi Amg37,


There was a similar topic in the forum regarding this situation. Unfortunately, this has been a Google issue but the best advice we have so far is to try either updating to the latest versions of maps and Wear OS, or if everything is up to date, then by uninstalling the last google update and seeing if it works then. Please let me know how this goes.

As a side note, When you open play store on your watch and search for "Google" then click uninstall once you find it, this will uninstall the most recent update.


Team Mobvoi

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