New face gone missing

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thescouselander
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New face gone missing

Post by thescouselander » Thu Sep 19, 2019 6:28 pm

A couple of weeks back my Ticwatch Pro (not 4G) updated itself and afterwards I had the option to select the new watch face that changes colour depending on heart rate as seen on the Ticwatch Pro 4G. I recently had to a factory reset on my watch and the new face has disappeared - is there any way I can get it back?

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Sabertooth
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Re: New face gone missing

Post by Sabertooth » Fri Sep 20, 2019 7:29 am

thescouselander wrote:
Thu Sep 19, 2019 6:28 pm
A couple of weeks back my Ticwatch Pro (not 4G) updated itself and afterwards I had the option to select the new watch face that changes colour depending on heart rate as seen on the Ticwatch Pro 4G. I recently had to a factory reset on my watch and the new face has disappeared - is there any way I can get it back?
Greetings thescouselander!

You may be talking about the Heartbeat watch face? We are aware of the missing watch face and I have, 6 weeks ago, requested that it be added to the Play Store. Unfortunately there has been no movement to date on that request though I do keep asking. Sorry I don't have better news.

Sabertooth
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thescouselander
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Re: New face gone missing

Post by thescouselander » Fri Sep 20, 2019 11:56 am

Yes, thats the one - it was my favorite watch face so I'd definately like to see it back!

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gapa
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Re: New face gone missing

Post by gapa » Tue Sep 24, 2019 10:49 am

Hi buddy, if possible try re updating via the backdrop process. That should help.

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Gapa Smith

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dgiles
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Re: New face gone missing

Post by dgiles » Mon Oct 14, 2019 11:06 pm

How do you update via the backdrop process if you don't mind my asking? Thank you.

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deanali
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Re: New face gone missing

Post by deanali » Sat Nov 16, 2019 4:45 pm

Just lost heartbeat on my watch, got the watch yesterday, had an issue with Google Music not displaying all my music so did a factory reset, now some faces are missing including heartbeat (and I still have the music problem!!)

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mario_eder
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Re: New face gone missing

Post by mario_eder » Thu Dec 26, 2019 8:10 pm

Get a e-mail from mobvoi that heartbeat is on play store available. :D :D :D

https://play.google.com/store/apps/deve ... +Watchface

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Sabertooth.
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Re: New face gone missing

Post by Sabertooth. » Fri Dec 27, 2019 2:22 pm

mario_eder wrote:
Thu Dec 26, 2019 8:10 pm
Get a e-mail from mobvoi that heartbeat is on play store available. :D :D :D

https://play.google.com/store/apps/deve ... +Watchface
Greetings mario_eder!

Thanks to a strong response by the community, the Heartbeat watch face has been added to the Play Store exclusively for the TicWatch Pro. Still trying to get the Walker watch face added,

Sabertooth
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