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Step counter not working in Essential Mode

Posted: Sun Mar 14, 2021 11:34 am
by marco.jy
Hi everyone

I'm having some trouble with my Ticwatch Pro 2020. Steps and all other health features are working fine in smart mode, but the watch isn't counting my steps in essential mode. The steps recorded for the day whilst in smart mode are showing when in essential mode, however.
I feel like I'm missing something, does anyone have any ideas?