Charge problem with ticwatch pro

Moderators: markrocha, GordonHannan

Post Reply
no avatar
ilMartiniano
Posts: 2
Joined: Mon Dec 31, 2018 9:21 am
Cash on hand: Locked

Charge problem with ticwatch pro

Post by ilMartiniano » Mon Dec 31, 2018 9:34 am

has anyone ever done it in the evening and you can find it at 60 or 70% in the morning? (however not 100%)

Sorry for my base english

Thanks

no avatar
Playhard
Posts: 1
Joined: Wed Jan 02, 2019 7:18 pm
Cash on hand: Locked

Re: Charge problem with ticwatch pro

Post by Playhard » Wed Jan 02, 2019 7:29 pm

Having the same issue. Charging is very slow. Do we know what the estimated time it would take to charge from 15% to 100%?

no avatar
Umair
Posts: 2
Joined: Sat Jan 05, 2019 7:49 am
Cash on hand: Locked

Re: Charge problem with ticwatch pro

Post by Umair » Sat Jan 05, 2019 7:55 am

I was having the same problem, then I connected the dock with fast charging charger, and then the dock became faulty. Now, I have to order a new one. But if the dock was charging normally then I would never connected it with the fast charger. :(

no avatar
askmyteapot
Posts: 2
Joined: Mon Jan 07, 2019 3:28 am
Cash on hand: Locked

Re: Charge problem with ticwatch pro

Post by askmyteapot » Mon Jan 07, 2019 3:37 am

Same issue. Has been like that since christmas when i received my watch as a gift.
Tried to log a support ticket, but as its a gift, i cant provide a receipt with my name on it.

no avatar
Umair
Posts: 2
Joined: Sat Jan 05, 2019 7:49 am
Cash on hand: Locked

Re: Charge problem with ticwatch pro

Post by Umair » Tue Jan 15, 2019 4:54 pm

I ordered a new dock from Aliexpress as MOBVOI shipment is not available to Pakistan :cry: . When I charged my watch from this new dock, then again it was charging very slowly, (1% in 10 minute). Then, I cleaned the watch charging area with a contact cleaner, after that it was charging in good speed and was 100% around 90 minutes.

User avatar
paolocorpo
Posts: 29
Joined: Thu Jan 10, 2019 5:41 pm
Cash on hand: Locked

Re: Charge problem with ticwatch pro

Post by paolocorpo » Wed Jan 16, 2019 4:32 pm

I received today my Ticwatch Pro
I switched ON it
The battery level was around 60%
I started all the procedure with Wear OS, update app, setting various, etc etc
The battery decreased to around 25% in very fast way and it switched OFF

I plugged the watch to the official charger and I noted that the battery was 0%
The 100% has been achieved in around 1,5 hours

But my question is :
Is it normal this behavior of battery ??
It is matter of charge calibration ??
I hope ... !!!

no avatar
amiller
Posts: 1
Joined: Mon Jan 28, 2019 3:39 pm
Cash on hand: Locked

Re: Charge problem with ticwatch pro

Post by amiller » Mon Jan 28, 2019 4:54 pm

My ticwatch pro (bought it Nov 15 2018) stopped charing today too.

Anyone know how to tell if it's the dock or the watch at issue?

Plugging it into the dock, the lightning bold symbol appears briefly
but after an hour it never gets warm or shows any progress charging.

Same behavior when the dock is connected to a PC or a USB hub.

Alan

Post Reply