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Brand new C2 not turning on

Posted: Tue Apr 13, 2021 6:43 pm
by dwestgate
My TicWatch C2 arrived today. It did not turn on out of the box so I plugged it in, no charging screen came up and it still doesn't turn on even though it's been charging most of the day. It seems to be completely dead. Is there a trick I'm missing?

Re: Brand new C2 not turning on

Posted: Thu Apr 15, 2021 4:28 am
by garrywadams
What type of charging brick do you have it connected to?

Recommendation is a standard USB phone charger with 5v 1A output.

-garrywadams
Mobvoi Global Moderator