E2 charger is not working

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Ghosterboss
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E2 charger is not working

Post by Ghosterboss » Mon Jul 22, 2019 6:54 pm

I got my E2 3 weeks ago and i loved it for the first two week. Last week my watch wouldn't charge. I tried wiping both the watch and charger and it only got a little bit better. Right now i have to apply pressure for it to charge. Is there an easy fix for this?

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seifan
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Re: E2 charger is not working

Post by seifan » Tue Jul 23, 2019 3:53 pm

What charger adapter you use? I think the charger only can support up to 5v 1A adapter so check your adapter.

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Aathif Mahir
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Re: E2 charger is not working

Post by Aathif Mahir » Thu Aug 08, 2019 7:45 am

Ghosterboss wrote:
Mon Jul 22, 2019 6:54 pm
I got my E2 3 weeks ago and i loved it for the first two week. Last week my watch wouldn't charge. I tried wiping both the watch and charger and it only got a little bit better. Right now i have to apply pressure for it to charge. Is there an easy fix for this?
Hi Ghosterboss,

Please create a warranty ticket based on your issue in the below link.
https://support.mobvoi.com/

Aathif Mahir
Mobvoi Global Moderator

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