Tap three times to update

Moderators: Aathif Mahir, Chintannapster, Sabertooth

Post Reply
no avatar
huynk
Posts: 2
Joined: Wed Jun 05, 2019 3:37 am
Cash on hand: Locked

Tap three times to update

Post by huynk » Wed Jun 05, 2019 3:43 am

Hi,

I received an OTA update for my Ticpods, but when I tried to tap 3 times on the right bud to enter the update mode but it didn't work, the LED light kept staying in solid green and never turned to blue. Tried a lot of times but no luck, what did i miss here?

Thanks,
Huy

User avatar
Aathif Mahir
Posts: 93
Joined: Mon Apr 22, 2019 12:08 pm
Cash on hand: Locked
Bank: Locked

Re: Tap three times to update

Post by Aathif Mahir » Wed Jun 05, 2019 9:48 pm

huynk wrote:
Wed Jun 05, 2019 3:43 am
Hi,

I received an OTA update for my Ticpods, but when I tried to tap 3 times on the right bud to enter the update mode but it didn't work, the LED light kept staying in solid green and never turned to blue. Tried a lot of times but no luck, what did i miss here?

Thanks,
Huy
Hi huynk,

I’m thinking you just misread the instructions on the app, because the Ticpods are supposed to be turn green while updating, It'll Update after turning green.

Aathif Mahir
Mobvoi Global Moderator

no avatar
huynk
Posts: 2
Joined: Wed Jun 05, 2019 3:37 am
Cash on hand: Locked

Re: Tap three times to update

Post by huynk » Thu Jun 06, 2019 4:03 am

Hi Aathif Mahir,

Below is the screenshot of the screen where I'm stuck at. The step 3 says that the light will flash blue and then green led is steady after I tap the ear piece 3 times. But nothing happens for me.

https://www.dropbox.com/s/xx0gtdy40p2q0 ... i.jpg?dl=0

User avatar
Aathif Mahir
Posts: 93
Joined: Mon Apr 22, 2019 12:08 pm
Cash on hand: Locked
Bank: Locked

Re: Tap three times to update

Post by Aathif Mahir » Thu Jun 06, 2019 1:19 pm

huynk wrote:
Thu Jun 06, 2019 4:03 am
Hi Aathif Mahir,

Below is the screenshot of the screen where I'm stuck at. The step 3 says that the light will flash blue and then green led is steady after I tap the ear piece 3 times. But nothing happens for me.

https://www.dropbox.com/s/xx0gtdy40p2q0 ... i.jpg?dl=0
Hi huynk,

Can you please provide a video demonstrating your issue to support@mobvoi.com

Aathif Mahir
Mobvoi Global Moderator

Post Reply