I have just received my ticpods ANC... and when trying to connect via bluetooth to my phone it is only pairing one earphone at a time. I can pair the left ear on it's own, then I go into bluetooth settings, disconnect and unpair it... click the option again and it pairs the right ear.. and it will just go from left to right, they will not connect together.
I have tried putting them back in the case after unpairing, getting them out together and trying again. I read online, tap each earphone 5 times at the same time, that did nothing. It's like they're completely unlinked.
Annoyingly, the mobvoi app has a section for different products but nothing for ticpods ANC... the same with this forum?