Ticpods not charging

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dhruvupadhyay25
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Ticpods not charging

Post by dhruvupadhyay25 » Sun Nov 24, 2019 2:03 pm

Hello,

I've been charging the charging box till it has the stable green lights, but when I want to use my Ticpods, they don't show more than 10% charge and die within a minute.

Also, previously on a full charge, the Ticpods would last max 3 hrs.

Wondering if anyone else is facing similar issues? I bought these during the Indiegogo but feel like I will have to buy a replacement already.

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garrywadams
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Re: Ticpods not charging

Post by garrywadams » Fri Nov 29, 2019 2:51 am

It sounds like your TicPods may not be making good contact in the charging case. You might check the leads in the case and on the TicPods for dirt/corrosion as well.

If that doesn't help, you should open a ticket with customer service. What your are describing is not normal behavior.

-garrywadams
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