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Poor audio quality

Posted: Thu Dec 26, 2019 9:21 pm
by siegel.jason.r
Just got my TicPods and paired them to my phone (Pixel 3 XL). Paired easily enough, but the audio was horrible - lagging constantly. Only improvement was if I held my phone right next to the right earbud. Obviously, not a sufficient long term solution. Is there a known issue with the audio quality, or is the Bluetooth on them just that bad? I would appreciate help with this, as I'd hate to think I bought an unusable product. Thanks.