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Watchface Complications lost after battery drain

Posted: Mon Sep 02, 2019 9:14 pm
by peterh
Hi

After i charge and restart my watch after it has out of battery and shut down the complications on my watchface don't load anymore.

Re: Watchface Complications lost after battery drain

Posted: Tue Sep 03, 2019 11:13 am
by Aathif Mahir
peterh wrote:
Mon Sep 02, 2019 9:14 pm
Hi

After i charge and restart my watch after it has out of battery and shut down the complications on my watchface don't load anymore.
Hi peterh,

Please provide the build number of your TicWatch (under System -> Setting -> About) and also please try to Reset your watch by going to Settings - System - Disconnect and Reset.

Aathif Mahir
Mobvoi Global Moderator