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How to activate sleep tracking

Posted: Mon Dec 02, 2019 5:25 pm
by heyblue17
I've got a TicWatch Pro 4G/LTE and it's not tracking my sleep. Is there something that i need to do to get it to work? Everything I could find said it would be pushed to the phone. I'm not seeing any options and don't see a way to start the sleep tracking.

Thanks for your help.

Re: How to activate sleep tracking

Posted: Tue Dec 03, 2019 3:21 am
by garrywadams
You need to install the TicSleep app from your watch to enable sleep tracking. The functionality is not an automatic push.
The app is not visible from the Play Store on your phone, you will need to open the Play Store on your watch and search for TicSleep from there.

-garrywadams
Mobvoi Global Moderator

Re: How to activate sleep tracking

Posted: Tue Dec 03, 2019 5:05 am
by heyblue17
Thank you. I have it installed now.