Hello dear all TicWatch Users🥰 ,
Recently, we have received feedback that the sleep tracking has been recorded and displayed segmentally with #TicSleep . Here, we would like to provide the explanation: the current measuring method for TicSleep is that, if you have a non-sleeping period (over 15 minutes ) during your sleep, then your sleep data will be recorded and be displayed segmentally. In this case, it is normal to have several sleep records.
If you did not wake up or get out of bed during sleep or not over 15 minutes, we would like you to provide the following information:
During your sleep, what was the mode applied on your watch? (Essential mode/Smart mode/Theater mode) 🧐
How long did you wake up or get out of bed (skip this question if you have not.)
Have you frequently rolled over during your sleep?
If the data of Heart Rate/Blood Oxygen Saturation/Stress is monitored during the non-sleeping tracking period? 🧩
Photos are also very helpful for us to investigate your problem.
These information and details will be very valuable for us to analyze and solve the problems. Thank you so much for your support!
2 posts • Page 1 of 1
Hallo, mein Problem ist das bei Einstellung im Wesentlichen Modus jetzt schon die dritte Nach die Schlafanzeige nicht stattgefunden hat. Lediglich die Herzfrequenz wurde erfasst. was kann ich machen ???