TIC WATCH S2 - DEFECTIVE PIECE- NOT EVEN POWER ON

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karamjeet_bhatia
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TIC WATCH S2 - DEFECTIVE PIECE- NOT EVEN POWER ON

Post by karamjeet_bhatia » Wed Feb 26, 2020 11:59 pm

Hi,
I received a defective TIC WATCH S2 and it's not even getting power on.
I placed it on dock for the charge (for one and half hour) but no response.
I am not getting a reply from customer care. Don't buy product from TICWATCH.

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Sabertooth.
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Re: TIC WATCH S2 - DEFECTIVE PIECE- NOT EVEN POWER ON

Post by Sabertooth. » Thu Feb 27, 2020 8:04 am

karamjeet_bhatia wrote:
Wed Feb 26, 2020 11:59 pm
Hi,
I received a defective TIC WATCH S2 and it's not even getting power on.
I placed it on dock for the charge (for one and half hour) but no response.
I am not getting a reply from customer care. Don't buy product from TICWATCH.
Greetings karamjeet_bhatia!

There can a delay of response of a couple days due to the volume of messages that are received. You should hear back soon.

It's possible that the charging piece could have failed in which case you can receive a replacement.

Sabertooth
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karamjeet_bhatia
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Re: TIC WATCH S2 - DEFECTIVE PIECE- NOT EVEN POWER ON

Post by karamjeet_bhatia » Mon Mar 02, 2020 9:55 pm

Thankyou, yes charging dock having an issue (loosely coupled) and saw your email that you already shipped the new one.
Hoping will receive in a day or tow.

Thanks !!

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