The watch doesn't charge and a lightning appears

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raphael.bardot
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The watch doesn't charge and a lightning appears

Post by raphael.bardot » Tue Aug 11, 2020 2:05 pm

I bought a TicWatch pro 2020 next week. After two days of use, the watch no longer turns on and sometimes a lightning bolt appears. I have always used the original charger. Do you have a solution or an idea? I wrote in support of the client but so far no response. :x :x

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mtasya9604
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Re: The watch doesn't charge and a lightning appears

Post by mtasya9604 » Wed Aug 12, 2020 1:58 pm

Same goes to me. The watch wont start and the lighting symbol sometimes appears n keep vibrating when the symbol appears😭😭

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raphael.bardot
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Re: The watch doesn't charge and a lightning appears

Post by raphael.bardot » Thu Aug 13, 2020 11:51 am

For my part, costumer service don't respond to my ticket for the moment. It's infuriating because my watch worked only two days and now I wait since five days one response.

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