service problem no contact after returning the watch

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darek
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Joined: Wed Mar 03, 2021 9:32 pm
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service problem no contact after returning the watch

Post by darek » Sun Mar 28, 2021 1:46 pm

Hello, did anyone have a problem with mobvoi.com, I bought TicWatch Pro 3 Cellular / LTE there, unfortunately it came damaged, I reported this fact, I was asked to send it back to Germany, I have confirmation that they received it, I have been writing an e-mail to them for two weeks to support@mobvoi.com, but I am not getting any replies, as if the contact has been cut off. Did you also not get the fv? Now it's neither a watch nor money.

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