Ticpods 2, MAJ problem

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nerd-herd
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Ticpods 2, MAJ problem

Post by nerd-herd » Sun Jan 19, 2020 12:36 pm

Hi,

When I want to update my Ticpods 2, my app crash and when I retry it's is the same thing.
I was test on another phone, I am the same problem.

Have you any solution for this problem ?

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Sabertooth.
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Re: Ticpods 2, MAJ problem

Post by Sabertooth. » Sun Jan 19, 2020 3:02 pm

nerd-herd wrote:
Sun Jan 19, 2020 12:36 pm
Hi,

When I want to update my Ticpods 2, my app crash and when I retry it's is the same thing.
I was test on another phone, I am the same problem.

Have you any solution for this problem ?
Greetings nerd-herd!

Please provide details on your phone make and model to assist us in troubleshooting your issue. First, try clearing the cache of the Mobvoi app. For android, open the phones settings then apps & notifications > app info > Mobvoi app > Storage > Clear cache. If you are using android, another user with a similar problem was able to update using an iPhone.

Sabertooth
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nerd-herd
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Re: Ticpods 2, MAJ problem

Post by nerd-herd » Sun Jan 19, 2020 3:22 pm

Hi,thanks for your answer,

My phone is a One plus 5.
I've tried several times to clean cache. I've restarted my phone, deleted application but app still crash.

Nerd-herd

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