Battery bug

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eric.legigan
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Battery bug

Post by eric.legigan » Tue Jan 21, 2020 7:28 am

Hi

Yesterday I received my Tickpods pro 2. I charged them, use a lot, and put them in the case. The battery case was fully charged.

This morning, I want to use them, hearbud's battery is at 0% and case battery is at 95%.

What the bug for this price ?

Best regards
Éric

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aleksander.bahturin
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Re: Battery bug

Post by aleksander.bahturin » Fri Jan 31, 2020 8:03 am

same here, happened twice during 1 week of usage

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akaonidmc
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Re: Battery bug

Post by akaonidmc » Mon Feb 03, 2020 11:53 am

Hi!
the problem persist?
I have order It, and i thinking if cancel or not.

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eric.legigan
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Re: Battery bug

Post by eric.legigan » Tue Feb 04, 2020 6:16 am

Hi
For me, no more bug.

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tumthegreat
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Re: Battery bug

Post by tumthegreat » Sun Apr 12, 2020 2:47 am

I'm having the same problem. the earpiece did not charge when put back in the case. On the next day when I wanted to use it, when device connected it report the battery of the ear piece is critically low at 2% and the case is at 100%. This happen 3 times now.

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kraal
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Re: Battery bug

Post by kraal » Mon Apr 13, 2020 2:10 am

Bad news! Was looking to buy this, but is better to wait!!
Good look!

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tom.orr
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Re: Battery bug

Post by tom.orr » Tue Apr 14, 2020 5:48 pm

have you tried leaving the case open to see if that would fix it?
i have not seen this and i have the pro

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Aathif Mahir
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Re: Battery bug

Post by Aathif Mahir » Fri May 15, 2020 2:12 pm

Hi Friends,

Those who are experiencing earbuds charging issue, please wipe the charging case connectors every now and then. Hopefully that'll fix the issue.

Aathif Mahir
Mobvoi Lead Moderator

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eric.legigan
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Re: Battery bug

Post by eric.legigan » Fri May 15, 2020 2:28 pm

Aathif Mahir wrote:
Fri May 15, 2020 2:12 pm
Hi Friends,

Those who are experiencing earbuds charging issue, please wipe the charging case connectors every now and then. Hopefully that'll fix the issue.

Aathif Mahir
Mobvoi Lead Moderator
Hi,

How can i do that ?

Best regards
Eric

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gamatron354
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Re: Battery bug

Post by gamatron354 » Fri May 22, 2020 6:55 am

I have the same problem with the Ticpods 2 was using them the other night (have only had them 4 days) and they disconnected out of the blue and I assumed they ran out of power and put them in the case that was on charge. but the next morning they didn't work after that. apart for one instance that lasted like 10 secs and then nothing the right pod seems to have charge and has the touch functions working and beeps on them as well as its entering the ear did a refund thinking it was broken but might cancel that if there's a proper solution for this problem.

regards, Blake S

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