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Re: Battery bug

Posted: Sun May 24, 2020 10:15 am
by gaetano.a90
Hi friends,
same problem for me at lost twice a week. Sometimes i solved leaving open the case, but it doesn't run always.

Re: Battery bug

Posted: Sat Jun 20, 2020 1:07 am
by Aathif Mahir
eric.legigan wrote:
Fri May 15, 2020 2:28 pm
Aathif Mahir wrote:
Fri May 15, 2020 2:12 pm
Hi Friends,

Those who are experiencing earbuds charging issue, please wipe the charging case connectors every now and then. Hopefully that'll fix the issue.

Aathif Mahir
Mobvoi Lead Moderator

How can i do that ?

Best regards
Hi eric,

Please wipe the connectors on your buds and connection point on your charging case with a microfiber cloth and any other cloth that does wipe the dusts out.

Aathif Mahir
Mobvoi Lead Moderator

Re: Battery bug

Posted: Fri Jun 26, 2020 7:17 pm
by richie_tasker
I just received my ticpod 2 pro yesterday and after fully changing it and connecting my phone I can barely get 1 hour of talk time. This is day 2 of using this product and it is not getting any better. I am beginning to think I made a big mistake. I have started getting complement everywhere I go and If this is not fixed I will not be recommending it at all. These are not one of those cheap ear pods you can buy everywhere so I expect Mobovi to leave up to it's expectation.