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Re: Solutions for Android phone pairing issues

Posted: Thu Apr 06, 2017 9:45 am
by Gaby
Serwei wrote:Thanks to your weird requirement for referral sales, that I have to create a new ticwatch account using direct email and not Facebook, now everything's stuck on my phone t the syncing screen.[img]Screenshot_20170401-011214.png[/img]
please clear your BT list on your phone firstly.
Disable BT then enable it.
factory reset your watch to re-pair.

Re: Solutions for Android phone pairing issues

Posted: Sat Apr 15, 2017 12:41 pm
by Vic
Following all instructions still cannot pair ticwatch 2 with huawei mate 7. After scanning QR code a notice appear: YOUR TICWEAR COMPANION IS A STABLE VERSION AND IT DOES NOT MATCH YOUR WATCH'S STABLE VERSION ROM. PLEASE DOWNLOAD A STABLE VERSION TICWEAR COMPANION TO REPLACE THE EXISTING ONE ON YOUR PHONE. Two versions (Ticwear and Ticwear Global) have been tried in vain many times. Pls advise how to pair.

Re: Solutions for Android phone pairing issues

Posted: Fri Apr 21, 2017 10:51 am
by Gaby
Vic wrote:Following all instructions still cannot pair ticwatch 2 with huawei mate 7. After scanning QR code a notice appear: YOUR TICWEAR COMPANION IS A STABLE VERSION AND IT DOES NOT MATCH YOUR WATCH'S STABLE VERSION ROM. PLEASE DOWNLOAD A STABLE VERSION TICWEAR COMPANION TO REPLACE THE EXISTING ONE ON YOUR PHONE. Two versions (Ticwear and Ticwear Global) have been tried in vain many times. Pls advise how to pair.
Hi,thanks for you post.

Could you please provide the watch OS version by long pressing crown-about-ticwear version?

Thanks

Re: Solutions for Android phone pairing issues

Posted: Fri Apr 21, 2017 10:59 am
by Gaby
Vic wrote:Following all instructions still cannot pair ticwatch 2 with huawei mate 7. After scanning QR code a notice appear: YOUR TICWEAR COMPANION IS A STABLE VERSION AND IT DOES NOT MATCH YOUR WATCH'S STABLE VERSION ROM. PLEASE DOWNLOAD A STABLE VERSION TICWEAR COMPANION TO REPLACE THE EXISTING ONE ON YOUR PHONE. Two versions (Ticwear and Ticwear Global) have been tried in vain many times. Pls advise how to pair.
If you are on 4..2.3,you should uninstall the current ticwear companion app,then download the temporary ticwear companion app through this link: https://en.ticwear.com/pages/android-companion-download ,pair with your watch,after you paired successfully,please
upgrade your watch's version to the latest (4.2.3 is very old).After
that,you can uninstall the temporary one and reinstall ticwear app from
the google play store,then pair with your watch.
Thank you.

Re: Solutions for Android phone pairing issues

Posted: Thu May 11, 2017 9:08 pm
by WolfpackM
I just got a Galaxy S8+. I can get the phone to connect to the watch and start the application, but it gets to Syncing and stays there forever. How can I get past that screen. Thanks.

Re: Solutions for Android phone pairing issues

Posted: Thu May 11, 2017 11:22 pm
by JimStilwell
WolfpackM wrote:I just got a Galaxy S8+. I can get the phone to connect to the watch and start the application, but it gets to Syncing and stays there forever. How can I get past that screen. Thanks.
Greetings!
I picked up an S8+ myself and did not have any issues with setup. Wolf, I am going to send you some instructions in a PM for updating the watch It is a little long. Please check your messages.

Re: Solutions for Android phone pairing issues

Posted: Sat Dec 02, 2017 7:03 pm
by rohcon
It's really frustrating ... Ticwatch ist connected properly BUT it is sheer impossible to Transfer my Google account to the wach.... If I won't get a solution for that soon, I'll send back that piece of...

Re: Solutions for Android phone pairing issues

Posted: Mon Dec 11, 2017 9:09 am
by xThunderbolt
Device Type: Ticwatch2-i18n
Ticwear version: Tic_4.12.0_intl

Hi, anyone else facing similar issues?

I've recently changed phone, and I just cannot get the watch to connect my new phone even with the Ticwear global app. I don't want to do a factory reset just to get it synced again.

There's no visible way of getting the QR code out to do manual sync, and the auto sync just doesn't work despite me trying to press the tick button to pair it.

Any kind soul have any advice to face this frustration situation?

Thanks.

Re: Solutions for Android phone pairing issues

Posted: Tue Jan 02, 2018 8:12 am
by kevinmoven27
Can't pair the devices at all. I've tried with both the Google Play app and the linked one, I've tried restarting the phone, and I've tried factory resetting the watch. I'm getting absolutely nowhere. The QR won't read, and manual pairing finds nothing. Please help

Re: Solutions for Android phone pairing issues

Posted: Tue Jan 09, 2018 10:41 am
by kevinmoven27
hello admin, any update about my question on this thread? where is my post?