We aware of that there are community members that would like explanations about the Customs fees associated with the delivery of their Ticwatch 2.
Please do not post your Tracking Number, Email, Personal Addresses, or any other personal information here on the public page.
I have listed the top questions we have received and their answers below.
- How much do I need to pay for import duty/VAT fee? What value did you put on?
As the import duty varies from country to country, you can use below website to calculate your import duty.
We put $140 as the value of each watch. Due to this large quantity of watches, we are not able to mark individually according to your pledge otherwise we would have problem when we meet the customs.
- How much do I need to pay for brokerage fee/handling fee?
We checked with our logistic partner DHL China, the answer is how local DHL handles international package also varies. We hope backers who received the package can share your experience with the community. As far as we know, you can do self clearance to avoid the handling fee.
- How can I do self clearance to avoid brokerage fee/handling fee?
Thanks to Jason Behm on Facebook, below is the self clearance page of DHL.
http://international.dhl.ca/en/contact_ ... duals.html
If they require any document, please email firstname.lastname@example.org, our members will be happy to help.
If you have any additional questions, please below and we will do our best to answer them!