Screen burn/pixelated

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Jaime23151
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Screen burn/pixelated

Post by Jaime23151 » Sat Dec 31, 2016 7:59 pm

I woke up yesterday morning and put my watch on and it was as if a watch face had been burned into the screen. The weird thing is that the watch face was off when I put it on and the watch face that was burned into it was not one I had on.

A day later it seems to be getting worse and only black watch faces look normal. This morning a different watch face is there.

I have restarted and factory reset but no luck

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hansvanthag
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Re: Screen burn/pixelated

Post by hansvanthag » Sun Jan 01, 2017 11:39 am

I have seen it change watchfaces at random after coming of the charger too .. no burn-in yet though ..
If it happens the battery usage also shows a power surge before taking it off the charger .. anybody else noticed thiis?

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Qhunter
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Re: Screen burn/pixelated

Post by Qhunter » Tue Jan 17, 2017 3:18 am

Have you found a fix for this? Just opened mine to find was an issue from the start.

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jerryeight
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Re: Screen burn/pixelated

Post by jerryeight » Tue Jan 17, 2017 8:28 am

Hi All,

If you have any hardware issues with your watch, please send us a ticket at the link below.

http://support.ticwear.com

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