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iOs issues

Posted: Sat Oct 22, 2016 12:26 pm
by mdeutsch
Hi, I have a few issues with my iPhone 6 and ticwatch:
1. I cannot connect to a WiFi network since there are no available options on the phone app to put the WiFi password
2. Thus, I cannot - update the SW, get more watchfaces, etc.
Can you please advise?

Re: iOs issues

Posted: Sat Oct 22, 2016 4:04 pm
by iSasFTW
To connect to wifi networks, go to the settings on your watch. Go into network -> WiFi.
There, pick your network, and click the blue arrow thing. This (should) open a dialog on your phone which prompts you to type in the password.

You don't need the Wifi on the watch to download updates and watch faces though, it works perfectly fine over Bluetooth (assuming the phone has internet access), although a bit slower than over WiFi directly.

Re: iOs issues

Posted: Tue Oct 25, 2016 11:27 am
by mdeutsch
Thanks! It works!
BR,
Meir

Re: iOs issues

Posted: Tue Nov 01, 2016 5:44 pm
by melrashid
i just received my Tic Watch2, i think its very nice smart watch, however i have serious problem as i tried a lot to sync it with my iPhone 6 plus (iOS 10.1.1) without success.. :(.
what is the problem?
and what is the solution?

Re: iOs issues

Posted: Tue Nov 01, 2016 8:19 pm
by dennisding
melrashid wrote:i just received my Tic Watch2, i think its very nice smart watch, however i have serious problem as i tried a lot to sync it with my iPhone 6 plus (iOS 10.1.1) without success.. :(.
what is the problem?
and what is the solution?


Hi, have you tried to write an email to the support@mobvoi.com to describe your problem? May I ask which step you get stuck when trying to pair the watch to your phone?

Re: iOs issues

Posted: Thu Nov 03, 2016 2:22 pm
by melrashid
@ Dennis

Hi There,
I finally solved the problem of pairing of my Iphone 6 plus (iOS 10.1.1) and the TW2. However, i have the following issues which need your help:
1. Bluetooth call function is not working in the app, and also i cant reply to any notification from my watch.
2. How can i add faces, there is no option!!!
3. How can i update the software.

Note: I Already sent this issues to support@mobvoi.com

Re: iOs issues

Posted: Thu Nov 03, 2016 2:52 pm
by melrashid
melrashid wrote:@ Dennis

Hi There,
I finally solved the problem of pairing of my Iphone 6 plus (iOS 10.1.1) and the TW2. However, i have the following issues which need your help:
1. Bluetooth call function is not working in the app, and also i cant reply to any notification from my watch.
2. How can i add faces, there is no option!!!
3. How can i update the software.

Note: I Already sent this issues to support@mobvoi.com


ok guys i managed to solve first part of no.1 (1. Bluetooth call function is not working in the app). now waiting for your help in other items

Re: iOs issues

Posted: Fri Nov 04, 2016 8:38 am
by Ronasdijk
@Melrashid: What was the solution to the bluetooth-call functionality? My watch doesnt't pair for bluetoothcalling...

thanks in advance for your reply!

Re: iOs issues

Posted: Fri Nov 04, 2016 12:24 pm
by Holzi
Hey,

1) Bluetooth call:
- Open the dialer at watch
- Open ticwear on phone
- Let ticwear open at background and open bluetooth settings on phone
- Confirm the notification to pair

Reply to notifications:
This function is currently not available with iOS.
You are able to read notifications, clear it, etc. but not to answer yet.

2) Faces:
- Standard watchfaces can be changed via watchfaces section in ticwear
- Standard watchfaces can be changed by holding the watchface screen or at Settings -> Watchfaces on ticwatch
- Additional watchfaces are available on (+) at choosing watchfaces directly on ticwatch and downloading them but they are limited
- I've read a guideline on facebook of how to build own or get different watchfaces on iOS to the ticwatch but it seems to be not that easy

3) Softwareupdates:
- Enable Wi-Fi (Settings -> Network -> Wi-Fi -> Wi-Fi-Settings)
- Choose the Wi-Fi you want to connect to and type in the password on ticwear
- After connecting to a Wi-Fi check for updates on Settings -> Update, if there is one it will update
- Actual Ticwear OS version is Tic_4.2.6_intl


Kind regards

Holzi

Re: iOs issues

Posted: Fri Nov 04, 2016 2:52 pm
by mjrupkp
I get an "X" when I try to download additional watchfaces on my TIC.
HELP?