Page 3 of 5

Re: Step count issue update

Posted: Thu Oct 26, 2017 8:59 pm
by Vaunparly
this version is so much better thx

Re: Step count issue update

Posted: Fri Nov 17, 2017 6:44 am
by StasGL
Version 4.13.0. My MyBand 2 show me 740 steps and my Ticwatch 2 show me 1750 steps. I'm very disappointed by this bug. In next firmware release do you fix this bug?

Re: Step count issue update

Posted: Fri Nov 24, 2017 4:22 pm
by CRTHOM
I fear that no more firmware updates will be occurring based upon the lack of communication with TicWatch 2 users over the past two months. :( Too bad, too, because this is probably the best smartwatch out there right now.

Re: Step count issue update

Posted: Wed Dec 27, 2017 5:45 am
by MitchRogers89
I have recently received the Ticwatch S, which I received through pledging on Kickstarter.

I love the product. Except for one issue I have been facing. The pedometer is extremely out. Yesterday I did the exact amount of walking as my partner as we were travelling and mainly driving.

Her new Fitbit identified 5000 steps while my Ticwatch S has identified 9800-10000 steps. If anything, I walked less than she did.

It sometimes happens when I'm in a work truck too, I seem to get steps for sitting in it.

Do you have any other users with this concern? Is there a fix? Or update? Or way to recalibrate?

Thanks.

Re: Step count issue update

Posted: Mon Jan 15, 2018 5:07 pm
by krhineheart
I just got my Ticwatc2 in December 2017 and I too am experiencing the verstated step count. I like the options this watch has, I just wish they all worked....

1) Step counter is off

2) Items on my Google Calendar that are 'all day events' show up a day early on the watch (example Christmas day shows on the 24th not the 25th of December)

3) I can either craft my own quick replies to texts OR I can see images on text that I rieve but not BOTH. If I turn SMS optimization ON then I can craft my own quick replies but if someone texts me an image or I get a group message I have to open on my phone to view. If I turn the SMS optimization OFF, I can not craft my own quick replies but I can see text images and group responses.

~Kim

Re: Step count issue update

Posted: Wed Feb 21, 2018 10:00 pm
by clavicus99
When will this update be available?

Re: Step count issue update

Posted: Sat Mar 03, 2018 6:39 am
by AmanAli
I too had the same issue its shows huge variations as compared to other fitness bands even in its new version 2.13.0 in tic w2

Re: Step count issue update

Posted: Tue Mar 13, 2018 12:05 am
by arunavasaha
Same here! Guys please provide a solution or I have to return it. I was using a Fitbit before and very excited about the watch! But this issue is a bummer.

Re: Step count issue update

Posted: Thu Mar 15, 2018 1:07 am
by HongYung
Hi,
I have verified the speedometer myself.
The latest 4.14.0_intl seems like quite accurate in the steps count. I have personally counted myself on a 1.0km walk and the result is quite accurate about 1200+ steps, not like last time where I can get up to 3K steps...

Please give it a try guys if this is actually fixed in the 4.14.0_intl version. I have factory reset my watch and didnt restore any of my data from my ticwear phone apps.


However, just a side-story, my microphone still not working on phone calls with my galaxy note 4 running on Android 6.0.1. The mic is working nicely on kitkat android on my other phone, and also the voice command and recording.

Re: Step count issue update

Posted: Fri Mar 16, 2018 12:03 pm
by nergal
I just got my Ticwatch S yesterday. Updated it to Android wear 2.9.x (latest there was) and all updates applied. Still the pedometer seems way off. Seems at least double the amount of actual steps I'm taking :(

I really hope for a fix of this!