Ticwatch 2 isnt charging anymore

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maxxlerHambi
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Ticwatch 2 isnt charging anymore

Post by maxxlerHambi » Thu Sep 21, 2017 5:11 pm

Hello,

since Version 4.12 (intl) I got a problem with the inductive charging.

I put the watch (Ticwatch 2 Charcoal) on the charging pad, and the screen says „...is charging“, the percentage value will appear shortly and after that the screen will turn black and the watch isnt charging anymore.
What can i do?


Greetings

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javierv
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Re: Ticwatch 2 isnt charging anymore

Post by javierv » Thu Sep 21, 2017 9:00 pm

Have you tried a factory reset?

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Gaby
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Re: Ticwatch 2 isnt charging anymore

Post by Gaby » Fri Sep 22, 2017 10:33 am

@maxxlerHambi , just like @javierv mentioned, please try factory reset. Have you tried to use another charging cable? If both not work, please apply for warranty at en.support.com.

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