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Watch not starting (stuck on bootloop) (fixed)

Posted: Wed Oct 05, 2016 7:50 am
by Slaid_
Hi guys, received my watch earlier, plugged the watch and charger on for 30 mins, no later that 10 mins I got the logo 'ticwatch' come on the screen. Now its bootlooping (ticwatch logo for 20 seconds, turns off and repeats) I have tried to turn off by holding the buttom on the left for 10 seconds but still nothing. Any help please?

Re: Watch not starting (stuck on bootloop)

Posted: Wed Oct 05, 2016 7:53 am
by Slaid_
some how i pressed the button a few times randomly and now it works. thanks

Re: Watch not starting (stuck on bootloop) (fixed)

Posted: Wed Oct 05, 2016 5:32 pm
by somerset
this could be a product issue, first please upgrade both watch OS and phone companion app and do a factory reset, if it happens again please contact support@mobvoi.com

Re: Watch not starting (stuck on bootloop) (fixed)

Posted: Wed Jan 17, 2018 3:16 am
by Arsh2000
I also have the same problem with my watch. Can anyone who has solved this issue give the details of how they were able to do it. Also , o bought the watch from Amazon so will this issue be covered in warranty?

Re: Watch not starting (stuck on bootloop) (fixed)

Posted: Sun Mar 24, 2019 1:34 am
by jcalpha
I have the same problem. Has anyone got the solution?