TicExercise/TicSleep don't sync with Google Fit

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hidi1992
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TicExercise/TicSleep don't sync with Google Fit

Post by hidi1992 » Mon May 10, 2021 6:50 am

Hello Everyone, I had the Ticwatch Pro 3 for a couple of months, and now using it to train, swim and ride a bike, the Movboi application never synchronizes my activities or my data sleeps with Google Fit, I also have it activated with Strava and I just finished an activity syncs with Strava instantly, but not with Google Fit.
Do you know what may be happening? I have synchronization activated in the Movboi App settings
Screenshot_2021-05-07-10-34-05-095_com.mobvoi.companion.aw.jpg
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I would greatly appreciate a help regarding this issue, thank you very much.

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garrywadams
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Re: TicExercise/TicSleep don't sync with Google Fit

Post by garrywadams » Tue May 11, 2021 7:47 pm

That country are you in? There's a known issue right now on certain countries where the Google fit sync with the Mobvoi app is broken and can't authenticate. Mobvoi is looking into it.

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kamindus
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Re: TicExercise/TicSleep don't sync with Google Fit

Post by kamindus » Wed May 12, 2021 10:20 pm

Location: Brazil
Mobvoi app is getting blocked when authenticating to Google Fit OAUTH
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mamf.correo
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Re: TicExercise/TicSleep don't sync with Google Fit

Post by mamf.correo » Thu May 13, 2021 5:44 am

I'm Miguel from Madrid (Spain) and I have the same problem.

I've buy the watch this week and I tryed to connect Google Fit but Google blocks the connection.

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kingsmanuk
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Re: TicExercise/TicSleep don't sync with Google Fit

Post by kingsmanuk » Thu May 13, 2021 11:39 am

Same problem.

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kingsmanuk
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Re: TicExercise/TicSleep don't sync with Google Fit

Post by kingsmanuk » Fri May 14, 2021 6:17 am

When it's going to be fixed?

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krakout
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Re: TicExercise/TicSleep don't sync with Google Fit

Post by krakout » Mon May 17, 2021 11:03 am

I'm in Greece and noticed the same for me over the weekend... do we have an ETA for the fix?

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james6
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Re: TicExercise/TicSleep don't sync with Google Fit

Post by james6 » Tue May 18, 2021 6:21 am

Any news on the Google Fit sync issues?

I'm in the UK and still get the 'this app has been blocked' message.

Google fit sync is now completely non functional.

Please advise.

Many Thanks,

James McMillan

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eduardo.lagos.rosales
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Re: TicExercise/TicSleep don't sync with Google Fit

Post by eduardo.lagos.rosales » Tue May 18, 2021 6:31 pm

I am from Chile and I have the same problem. Moreover, It is not possible to use exclusively another app (for example, measure sleep only with Google fit), so this is very frustrating.

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lol.9
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Re: TicExercise/TicSleep don't sync with Google Fit

Post by lol.9 » Wed May 19, 2021 10:41 am

Which countries are working then? I'd like to change my phone & watch country to one that works, rather than wait another full month without this functionality. Very disappointing from a supposedly premium product.

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