Can't change watch image on ticwatch pro 3 GPS

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fipbento
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Can't change watch image on ticwatch pro 3 GPS

Post by fipbento » Thu Dec 16, 2021 11:56 pm

Hi there,

I use a image face, and i haven't changed it for some time.
Yesterday when i tried to change it to another image i can't do it.
There is no place where i can chose the image that i want to use in the face,
When I go to the Mobvoi app then to Device, then Face Center, then Image it opens only the option to apply/install the currently image face.
(watch the pictures attached)
I chose Watch Face:
Screenshot_20211105-172602.jpg
Screenshot_20211105-172602.jpg (253.62 KiB) Viewed 3382 times
Then scroll down to Image:
Screenshot_20211105-172721.jpg
Screenshot_20211105-172721.jpg (565.64 KiB) Viewed 3382 times
Then click Image:
ticwatchfaceimage04.jpg
ticwatchfaceimage04.jpg (270.12 KiB) Viewed 3382 times

And there's no way to chose any image.

Does anyone has this problem?

Thank you in advance.

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Aathif Mahir
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Re: Can't change watch image on ticwatch pro 3 GPS

Post by Aathif Mahir » Sat Dec 18, 2021 10:04 am

Hi fipbento,

Thanks for reporting this issue, will share with our engineers for further solution on this issue

Aathif Mahir
Mobvoi Lead Moderator

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fipbento
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Re: Can't change watch image on ticwatch pro 3 GPS

Post by fipbento » Sat Feb 26, 2022 12:39 pm

Feel free to contact if you need specifications of my cellphone.

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